Training and Resource Planner

Greater Manchester Combined Authority; Swinton; On-site; GBP 29,000 - 33,000; Part time

Job summary

A public service organization is seeking a part-time Training & Resource Planner for a 12-month FTC role. Located in Swinton, this position involves coordinating training activities, managing operational resources, and liaising with various stakeholders to ensure effective service delivery. The ideal candidate will excel in communication, demonstrate initiative, and have strong organizational skills to support team development. This is a fantastic opportunity to build a career in Emergency Response while contributing to the team's success.

Qualifications

• Strong communication skills to engage with internal and external customers.
• Ability to implement ideas for team development and workforce planning.
• Organisational skills to manage multiple training activities.

Responsibilities

• Coordinate training course activities and manage logistics.
• Liaise with senior officers regarding training and operational needs.
• Ensure compliance with training and organisational rules.

Skills

Excellent communication skills

Organisational abilities

Initiative

Teamwork

Responsibility

Job description

Training & Resource Planner

12 month FTC Part Time

£29,093-£32,654 - Pro Rata

14.25 hours per week

The Role

This exciting opportunity is ideal for somebody who is committed and willing to go the extra mile to help support our organisations development, as well as their own professional and personal development.

The opportunity involves providing daily co-ordination of all operational resources across Greater Manchester, giving organisational and general support for colleagues and external customers around operational cover within GMFRS. This will include managing rosters and availability of operational staff in a highly effective and busy team and working alongside all levels of operational staff across the organisation.

About You

Our ideal candidate will be passionate about helping people. Having excellent communication skills is essential for this position as you will be dealing with internal employees and external customers on a regular basis. You need to be able to use your own initiative when it comes to implementing new ideas that help with the development of our team as well as our future workforce.

If you are keen to learn, enjoy working in a team, enjoy a challenge and have good people and organisation skills, this would be the perfect opportunity for you to develop and build the route to a career in Emergency Response.

If you welcome responsibility, are highly organised and are able to prioritise tasks effectively and efficiently, we would love to hear from you!

Qualifications

• Passionate about helping people.
• Excellent communication skills; experience dealing with internal employees and external customers.
• Ability to use initiative to implement ideas that help team development and future workforce planning.
• Willingness to learn, enjoy teamwork, and take on challenges with good people and organisation skills.
• Strong organisational abilities and prioritisation skills.

Responsibilities

• Coordinate training course activities, including liaison with the Resourcing team, generating nominations through internal systems, delegate communication, booking Corporate Trainers, facilities, catering and vehicles, contacting suppliers, and recording training.
• Liaise with senior officers to discuss and advise on upcoming and forecasted issues.
• Ensure training and organisational rules are followed when planning training to maintain Operational cover.
• Ensure the correct personnel are on the right courses; monitor training expiry dates, waiting lists and organisational dispositions; create nominations and issue up-to-date joining instructions; manage cancellation requests; update attendance records; and check evaluation returns and responses.
• Provide a point of contact and proactively respond to training activity queries via telephone, email, MS Teams, and other methods.
• Raise orders in the internal system, coordinate with suppliers to arrange deliveries, and ensure correct budget codes are used.
• Create and maintain databases to record training information (e.g., Change / Cancellation database, Trainer Skills database, Corporate Trainer Roster, Training Schedule, retirement / future movements databases).
• Represent the Service Delivery directorate in a professional and respectful manner.
• Maintain confidentiality and comply with the Data Protection Act.
• Manage the shared mailbox and handle telephone queries.
• Working days Thursday / Friday 7.25 hrs