Training and Process Manager - Bakery Operations

Wm. Stephen (Bakers) Ltd.; Dunfermline; On-site; GBP 40,000 - 48,000; Full time

Job summary

A family bakery in Dunfermline is seeking a Training and Process Manager to develop and monitor training programs, ensuring compliance with food safety standards. The role involves engaging with staff, conducting audits, and fostering a culture of continuous improvement. Ideal candidates will have experience in food manufacturing and strong communication skills. Competitive salary and supportive environment offered.

Benefits

Competitive Pay

Free lunch on shift

Ongoing development opportunities

Retail discounts

Celebration gifts

Free wellbeing support

Qualifications

• Strong knowledge of food safety and health & safety legislation.
• Experience in training delivery and audit processes within food manufacturing.
• Excellent communication and coaching skills.

Responsibilities

• Deliver induction and onboarding training for new employees.
• Monitor compliance with internal policies and food safety laws.
• Maintain up-to-date policies and training materials.

Skills

Knowledge of food safety legislation

Training delivery experience

Excellent communication

Attention to detail

Influencing positive change

Competent in MS Office

Job description

Overview

Training and Process Manager – Bakery Operations: Responsible for developing, delivering, and monitoring training and process programs to ensure all bakery staff meet food safety, health & safety, and operational standards. Acts as a key link between Bakery, Technical and HR to support the delivery of the company objectives and legal requirements. This role champions a culture of high standards, continuous improvement, and a “can-do” attitude.

Key Responsibilities

• Training & Development
  • Deliver induction and onboarding training for new employees.
  • Create standard operating procedures for all machinery ensuring food safety and health & safety aspects are covered within.
  • Collaborate with the bakery, HR and quality teams to align on operational standards.
  • Maintain accurate training records and conduct training needs analysis regularly.
• Compliance & Auditing
  • Monitor compliance with internal policies, food safety laws, and health & safety regulations.
  • Completion of daily product quality checks across the full bakery.
  • Conduct process verification of key bakery products.
• Documentation & Systems
  • Keep policies, procedures, and training materials up to date and aligned with legislation.
  • Support digital training tools and compliance tracking systems.
• Stakeholder Engagement
  • Work with operational team, bakery supervisors and HR to embed a culture of learning and accountability.
  • Provide coaching and feedback to improve performance and standards on-site.
  • Encourage a learning culture where people feel supported to grow.
  • Role model Stephens’ values—customer-focused, caring, and solution-oriented.
• Continuous Improvement
  • Identify trends from audits and training feedback to improve processes.
  • Promote a “can-do” attitude across teams with practical, solution-focused guidance.

Skills & Experience

• Strong knowledge of food safety and health & safety legislation.
• Experience in training delivery and audit processes within food manufacturing.
• Excellent communication and coaching skills.
• Attention to detail and ability to influence positive change.
• Previous experience in bakery sector highly desirable.
• Competent in using a PC and navigating the MS Office for daily tasks.

What You’ll Get

• Competitive Pay: £40k-£48K depending on experience.
• Monday to Friday.
• 39 hours per week, 06:00 - 14:30 Monday - Thursday with earlier finish on Fridays.
• The opportunity to shape training and compliance in a respected, growing family bakery.
• Supportive team environment with a real sense of purpose.
• Ongoing development opportunities and the chance to make a real difference.
• Free lunch on shift.
• Celebration gifts – for Christmas, weddings, and long service.
• Staff referral bonus – earn up to £150 for bringing great people on board.
• Retail discounts – save at over 1,000 high street and online retailers including supermarkets, cinemas, and travel.
• 20% staff discount in our shops.
• Free wellbeing support – including counselling for mental health, money, legal and work matters.