Trainee Service Engineer

H2O Recruitment & Training Services Ltd; Maldon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established engineering business is seeking a Trainee Service Engineer to receive comprehensive training in field engineering for filtration systems. This full-time, permanent role includes a 37.5-hour week, opportunities for paid overtime, and generous benefits like 24 days of holiday. The ideal candidate will possess strong mechanical aptitude, customer service skills, and a full UK driving license, with opportunities to travel throughout the UK and Europe.

Benefits

24 days’ holiday plus bank holidays

Annual discretionary bonus

Flexitime and hybrid working options

Company van for work-related travel

Qualifications

• A full UK driving licence is required.
• Excellent mechanical aptitude and a genuine interest in engineering.
• Good organisational skills and a self-motivated approach.

Responsibilities

• Servicing and maintaining filtration systems.
• Producing detailed service reports with recommendations.
• Building strong relationships with customers.

Skills

Mechanical aptitude

Customer service skills

Strong communication skills

Organisational skills

Education

Relevant qualifications in mechanical engineering

Job description

Overview

Trainee Service Engineer – Engineering / Filtration Systems

Are you mechanically minded and keen to build a career in field engineering? This is an excellent opportunity to join a well-established engineering business that manufactures and supplies specialist filtration equipment.

Role

You’ll receive comprehensive training to become a fully qualified Service Engineer, working on a wide range of mechanical filtration systems and applications.

• Servicing, routine maintenance, overhauls, commissioning and training on filtration systems
• Producing detailed service reports with recommendations
• Building strong relationships with customers to encourage repeat business and identify upselling opportunities
• Preparing quotations and liaising with customers for purchase orders
• Managing parts and stock through the company’s ERP system
• Assisting with marketing campaigns and service content ideas
• Maintaining excellent communication within the team to meet customer needs
• Writing risk assessments and method statements for scheduled work
• Managing your own work diary, travel, and reporting administration
• Providing technical support to the wider engineering team as required
• Attending training courses (including international training at the company’s head office in Europe)
• Travelling throughout the UK, Ireland, and occasionally overseas – with overnight stays when required

About You

We’re looking for someone with:

• A full UK driving licence
• Excellent mechanical aptitude and a genuine interest in engineering
• Strong customer service and communication skills
• Good organisational skills and a self-motivated approach
• Ideally, some hands-on mechanical or field service experience (or relevant qualifications in mechanical engineering)

What’s on Offer

• Full-time, permanent position
• 37.5-hour working week plus paid overtime
• Comprehensive training and career development
• Generous benefits including:
• 24 days’ holiday plus bank holidays
• Additional holidays accrued on overtime
• Auto-enrolment pension
• Annual discretionary bonus
• Flexitime and hybrid working options
• Company van, mobile phone, and expenses card for work-related travel