Trainee IT Support Engineer

Morgan Jones Recruitment Consultants; Ramsgate; On-site; GBP 25,000 - 28,000; Full time

Job summary

An innovative tech services company is seeking a Trainee IT Support Engineer to provide customer-focused technical support. This hybrid role offers full training, clear career progression, and performance bonuses. Ideal candidates will have a passion for technology and problem-solving skills. Ready to launch your IT career? Apply now for this exciting opportunity!

Benefits

Performance bonuses

Profit sharing

Full training

Clear career path

Qualifications

• Genuine love for technology and eagerness to learn.
• Ability to communicate confidently with clients.
• Willingness to gain certifications.

Responsibilities

• Be the go-to hero for incoming client service requests.
• Troubleshoot and resolve technical issues across diverse systems.
• Provide top-tier tech support to businesses.

Skills

Technology passion

Problem-solving

Client communication

Organizational skills

Proactivity

Ability to work under pressure

Job description

Launch Your IT Career - No Experience Needed!

Role: Trainee IT Support Engineer
Location: Hybrid (1 day WFH per week after probation)
Salary: £25,000 + up to £2,500 performance bonus + EO profit share
Hours: 9:00-5:00, Monday-Friday

Ready to turn your passion for technology into a thriving career? Join a dynamic, forward-thinking tech services company where innovation and customer care go hand in hand.

This is your chance to break into the IT industry with full training, clear progression, and amazing benefits. No prior experience? No problem! If you're tech-curious, customer-focused, and hungry to learn, we'll give you everything you need to succeed.

What You'll Do

• Be the go-to hero for incoming client service requests
• Troubleshoot and resolve technical issues across diverse systems
• Help businesses stay secure and efficient with top-tier tech support
• Collaborate with a passionate team to deliver seamless service

What We're Looking For

• A genuine love for technology and problem-solving
• Confidence in communicating with clients
• Organised, proactive, and ready to learn
• Thrive under pressure and in a fast-paced environment
• A great attitude and willingness to gain certifications

Why Join Us?

• Full training from day one - we invest in your growth
• Hybrid working after probation
• Performance bonuses and profit share
• A clear career path into IT

If you're ready to kick-start your IT journey, apply now and take the first step toward an exciting future.