Trainee Duty Manager

Parkwood Leisure; Paignton; On-site; Full time

Job summary

A leading leisure centre company in the UK seeks a Trainee Duty Manager for their Paignton location. The role involves ensuring customer satisfaction, managing health and safety, and supporting the Duty Manager. Candidates should have a leisure management qualification and a National pool lifeguard qualification. This is a full-time position offering a competitive pay rate.

Responsibilities

• Ensure highest standards of Health and Safety and customer care.
• Develop and promote innovative leisure programmes.
• Assume shift management responsibilities for the Centre.
• Assist with staff training and development.

Skills

Knowledge of Health and Safety

Customer care skills

Ability to work in a team

Communication skills

Education

Recognised qualification in Leisure Management or related subject

National pool lifeguard qualification

Job description

Trainee Duty Manager | Lifeguard

Torbay Leisure Centre

40 hours per week | £12.57 PH

Job Description

The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary Objectives For The Trainee Duty Manager Will Be

• To ensure the highest possible standards of Health and Safety and customer care within the Centre.
• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
• To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care.
• To work closely with a current Duty Manager, gaining valuable experience and knowledge.
  
  

The Trainee Duty Manager will focus day to day on the following tasks:

• To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
• To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.
• To ensure all Health and Safety procedures and responsibilities are carried out at all times.
• To assist the Centre Manager/Duty Managers in providing appropriate staff training and development.
• To ensure all staff are kept informed of the Centre’s activities and special events.
• To assist in the management of the Leisure Centre’s quality assurance systems and procedures.
• To act as a main key holder for the Centre and be responsible for opening and closing of the building
• To undertake any regulatory requirements.
• To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.
• Assist the Duty Manager in the effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely.
  
  

THE CANDIDATE

It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.

The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.

A National pool lifeguard qualification is essential for this position