Trainee Coding & Programmer Placement Programme

IVC Evidensia; England; On-site; GBP 29,000 - 32,000; Full time

Job summary

A veterinary services provider in the UK is seeking a Pricing and Coding Administrator to provide administrative support for the Pricing and Coding Team. The role involves maintaining stock codes, responding to queries, and organizing team activities. The ideal candidate will have experience in a veterinary role, strong attention to detail, and good communication skills. This position offers a salary between £29,000 and £32,000, plus various employee benefits including a discretionary bonus and work-life balance.

Benefits

26 days annual leave

Cycle to Work scheme

Employee wellbeing initiatives

Pension

Discounted staff pet care

Free parking at Head Office

Qualifications

• Experience working in a veterinary role to contextualise data.
• Keen eye for accuracy and attention to detail.
• Excellent communication skills for stakeholder interaction.

Responsibilities

• Act as the main point of administrative support for team requirements.
• Maintain UK and ROI stock codes.
• Respond to first‑line queries from practices.

Skills

Attention to detail

Communication skills

Ability to work independently

Beginner to intermediate Excel skills

Tools

IVC Practice Management System

Excel

Job description

Overview

The Pricing and Coding Administrator is responsible for providing administrative support to the Pricing and Coding Team. Working to help organise key projects being undertaken, they share responsibility for maintenance of stock coding in IVC Practice Management Systems, as well as providing first‑line response/triage of queries and provision of online training in the use of these systems.

Key Responsibilities

• Act as the main point of administrative support for team requirements (e.g., venue booking, meeting organisation/minuting).
• Maintain UK and ROI stock codes (approximately 10,000 UK / 3,000 ROI).
• Update descriptions, supplier codes, labels, and pricing.
• Coordinate supplier and laboratory activities.
• Engage with suppliers, laboratories, and visiting specialists.
• Resolve issues such as discontinued codes and poor supplier communication.
• Perform regular intranet updates with supplier price reports and practice resources.
• Provide training and support to practice team members in the use of coding.
• Respond to first‑line queries from practices, escalating appropriately where necessary.
• Help revise and maintain email templates for query responses.
• Assist with national price reviews for UK and ROI (stock and professional fees).
• Assist with pricing and coding related projects and pilots.
• Manage the Price Changes inbox, ensuring timely and accurate handling of requests.
• Coordinate behind‑the‑scenes activities to support pricing and charging processes.

Qualifications

• Experience working in a veterinary role to contextualise data.
• Keen eye for accuracy and attention to detail.
• Ability to work independently without direct supervision.
• Excellent communication skills; the role requires frequent interactions with other departments, practice teams, and suppliers, building relationships with stakeholders.
• Beginner to intermediate level in Excel.

Desirable Skills

• In‑practice experience of the IVC Practice Management System (Merlin or Voyager), with responsibility for code management.
• Experience using PACMan.
• Experience with Excel comparison formulas such as VLOOKUP/XLOOKUP.
• UK driving licence.

Benefits

• Work‑life balance.
• 26 days annual leave.
• Cycle to Work scheme.
• Initiatives focused on employee wellbeing.
• Pension.
• Discretionary bonus.
• Discounted staff pet care.
• Free parking available at Head Office.

Salary

£29,000 - £32,000 a year, commensurate with experience.

Equal Opportunity

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.