Trade Operative - Joiner

Sanctuary Group; Scotland; On-site; GBP 33,000 - 35,000; Full time

Job summary

A not-for-profit organization in Glasgow is seeking an experienced Trade Operative - Joiner for maintenance and repairs across properties. Responsibilities include construction, fault fixing, and customer service. The ideal candidate will have relevant qualifications, strong communication skills, and a valid UK driving licence. This role offers competitive pay and a commitment to diversity and inclusion.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Qualifications

• Qualified to NVQ/SVQ Level 2 in core subject.
• Understanding of Health and Safety legislation.
• Valid UK driving licence is required.

Responsibilities

• Carry out maintenance duties according to contract specifications.
• Maintain tools and equipment in good condition.
• Handle customer complaints effectively.
• Provide timely information on work progress.

Skills

Health and Safety compliance

Good communication skills

Customer care skills

Driving skills (UK licence)

Education

NVQ/SVQ Level 2 in core subject

NVQ/SVQ Level 3 in Plumbing (if applicable)

G3 Certificate (if applicable)

Water Regulations (WRAS) (if applicable)

Job description

Overview

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Trade Operative - Joiner

Glasgow - covering Central and West Scotland

£33,049 - £34,788 per year

40 hours per week - Monday to Friday, 8:00am – 16:30pm

We are looking for an experienced Trade Operative - Joiner to join our day to day team based in Glasgow, which consists of around 18 Operatives. You will work on properties across the region in both new and old stock, with skills in all aspects of joinery, windows, doors, replacing flooring and general housing maintenance repairs. The role will occasionally involve lone working with opportunities to work with the wider team as and when required. With a company van and tools included the role will cover sites across the Central and West Scotland area.

Responsibilities

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and qualifications

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to NVQ/SVQ Level 2 in core subject. NVQ/SVQ Level 3 in Plumbing if plumbing is core, Unvented - G3 Certificate, Water Regulations (WRAS) or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Working knowledge of the application of Health and Safety legislation
• Good communication and customer care skills
• Working to deadlines and prioritising work loads
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £33,049 per annum (rising to £34,788 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.