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A leading biopharmaceutical company is seeking a Trade Operations Specialist to manage and optimize trade operations across distributor partners in the UK. The ideal candidate will have strong operational and analytical skills, fluent English, and a background in distribution or supply chain management. You will collaborate closely with both internal stakeholders and external partners ensuring compliance and efficiency in trade strategies.
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
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The EDM (European Distributor Management) Trade Operations Specialist plays a key role in supporting and optimizing the trade operational functions of the EDM and Greece/Cyprus, working with key distributor partners across countries to ensure smooth, efficient, and compliant execution of trade operations. The role will work closely with internal stakeholders across Global Trade Operations, Supply Chain, Customer Service, Regulatory and the Commercial business as well as the three external distributor partners.
The ideal candidate will have strong operational and analytical skills, an understanding of the distribution landscape, and the ability to manage multiple stakeholders to ensure timely and efficient product availability within the region. Additionally, this role involves solving operational challenges, optimizing trade processes, and ensuring that distributors are meeting performance and contractual targets.
It is a visible role within the broader EDM and Greece/Cyprus business that will directly contribute to building strong relationships with distributors, identifying process improvements, and ensuring seamless execution of trade strategies that align with the business objectives.
On top of the responsibilities in EDM, the candidate will acquire the role of GR/CY Trade Ops Specialist (for 30%) where close collaboration with the local Trade Ops team is essential in staying informed about local regulatory, legal & tax requirements in order to be actively involved in the GR/CY Trade Operations relevant working areas such as demand forecasting, ERP-related projects, logistics operations etc. The ideal candidate will have excellent communication & organizational skills with the ability to effectively interact with both local and regional/global teams being capable of coordinating both parties on behalf of the affiliate’s top priorities.
Distribution Management
Demand Planning
KPI management
Issue resolution
Compliance
Must demonstrate effective decision-making, problem-solving, multitasking skills and the ability to work collaboratively. Customer Service Specialist will also be a self-starter and able to spend the majority of time working independently with little guidance, using well-defined procedures. Should have strong working knowledge of wholesaler, distributor, pharmacy, hospital environment and the ability to establish/maintain respected business relationships with those stakeholders.
Equal Employment Opportunity (EEO)
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.