Trade Counter Sales

John Davidson Pipes Limited; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable UK company in Cardiff seeks a Trade Counter Sales person to act as a primary contact for customers. You will manage the daily operations of the branch, provide product information, and ensure excellent service standards. Ideal candidates will possess strong selling abilities, outstanding communication skills, and a professional approach. This role offers a competitive salary, monthly bonuses, a contributory pension scheme, and full support for success in your career.

Benefits

Competitive salary

Monthly bonus schemes

Contributory pension scheme

Full support and training

Qualifications

• Proven selling ability and a strong track record in customer service.
• Excellent verbal and written communication skills.
• Ability to problem solve effectively and efficiently.

Responsibilities

• Run the day-to-day processes of the branch.
• Provide customers with product and service information.
• Proactively sell on the telephone and at the Trade Counter.

Skills

Selling ability

Excellent communication skills

Problem solving abilities

Sound organisational skills

Professional manner

Knowledge of products

Good knowledge of computers

Tools

MS Office suite

Job description

Exciting times at JDP! As we continue to grow, we’re launching a new branch in Cardiff, extending our reach from Carmarthen and Bristol to strengthen our regional presence. This is a rare opportunity to be there from day one, helping to build and shape a new venture with the full support of our highly experienced operational and sales teams.

Want to know a bit more about us? At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024, backed up by a record breaking 2025, we continue to go from strength to strength. Now is the time to become as passionate about pipework as we are. Our people are at the heart of our operations and we pride ourselves on being a great company to work for!

Do you have a passion for customer service? Are you motivated by results? If the answer is yes then we want to hear from you!

If you enjoy working in a fast paced environment where you can really make a difference, whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!

In this role the Trade Counter Sales person will often be the first point of contact for customers.

Duties involve:

• Run the day to day processes of the branch
• Providing customers with product and service information
• Proactive selling on the telephone
• Advising and assisting customers at the Trade Counter
• Delivering excellent customer service and communication
• Processing enquiries and orders accurately and within the time dedicated by the customer deadline
• Create proactive trade counter promotions to customers to maximise the growth of the branch

Profile

Do you have a passion for customer service? Are you motivated by results? If the answer is yes then we want to hear from you!

If you enjoy working in a fast paced environment where you can really make a difference, whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!

In this role the Trade Counter Sales person will often be the first point of contact for customers.

Duties involve:

• Run the day to day processes of the branch
• Providing customers with product and service information
• Proactive selling on the telephone
• Advising and assisting customers at the Trade Counter
• Delivering excellent customer service and communication
• Processing enquiries and orders accurately and within the time dedicated by the customer deadline
• Create proactive trade counter promotions to customers to maximise the growth of the branch

Job Requirements:

• Selling ability
• Excellent communication skills and problem solving abilities
• Sound organisational skills
• Professional manner
• Knowledge of our range of products & their uses
• Good knowledge of computers and MS Office suite

Offer

• Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
• Receive a competitive salary that reflects your skills and contributions.
• Benefit from a monthly bonus schemes that rewards your hard work and dedication.
• Secure your future with our contributory pension scheme.
• Access full support and training to help you thrive in your role.