Trade Consultant

Restoration Hardware; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury home furnishings brand seeks a Trade Consultant in Greater London to deliver exceptional service to trade clientele. You will partner with the Residential Trade Leader to grow the trade business through consultations and project collaborations. Ideal candidates possess experience in high-end showrooms or design firms and excellent communication skills. The role requires proficiency with Mac OS, Microsoft Office, and CRM systems like Salesforce, ensuring high-quality service and attention to detail.

Qualifications

• Experience within a luxury retailer or design firm.
• Proven successes with interior design community.
• Commitment to quality with attention to detail.

Responsibilities

• Provide luxury experience for clientele.
• Work with Residential Trade Leader to grow business.
• Qualify potential partners through consultations.

Skills

Experience in high-end furniture showroom

Excellent communication skills

Organizational skills

Proficiency with Mac OS

Technical background with CRM systems

Tools

Salesforce

Microsoft Office

Google Applications

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking a Trade Consultant with an entrepreneurial spirit and passion for building a thriving trade business. This role is expected to deliver first-class service to our client and our teams, creating a luxury experience.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs
• Provide a luxury experience for RH Trade clientele through product expertise, professionalism and elevated service
• Work in partnership with the Residential Trade Leader to grow the RH Trade business within the Gallery
• Qualify potential and partner with existing Trade clientele through consultations, Gallery tours, site visits, assisting with project development and internal coordination of services and project installations
• Communicate and work with cross functional teams at all levels of the organization
• Ensure fiscal goals are achieved
• Maintain a strong interest in the luxury and design industry and a relevancy within the interior design community

OUR REQUIREMENTS

• Experience within a high-end furniture showroom, luxury retailer or design firm
• Relationship-driven, with proven successes working with the interior design/trade community with existing relationships
• Strategic, highly organized and results-oriented
• Excellent verbal and written communication skills
• Commitment to Quality with exceptional attention to detail
• Possess an entrepreneurial spirit and a passion for building a thriving trade business
• Proficiency with Mac Operating System, Microsoft Office and Google Applications
• Solid technical background with experience using Salesforce or other customer relationship management systems
• Basic to proficient knowledge of interpreting and understanding floor plans is preferred

PHYSICAL REQUIREMENTS

• Must be able to travel locally or out of state
• Frequently lifting and mobilizing small to medium items, up to 15 kgs. while utilizing appropriate equipment and safety techniques
• Must be able to maneuver effectively around Gallery floor, stock room and office

About Us

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.