TPA / Property Claims Technician

Exchange Street Executive Search; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading executive search firm is seeking a Case Manager for their Property TPA Division in Glasgow, Scotland. The role focuses on providing exceptional customer service while managing household and commercial property claims. The successful candidate will work closely with a national team, ensuring that all claims are handled effectively and efficiently. Essential skills include strong communication and proactive claims management. Apply now to join a dynamic team focused on delivering high-quality service.

Qualifications

• Experience in property claims or a related field is preferred.
• Ability to manage caseloads independently.
• Strong communication skills to liaise with multiple parties.

Responsibilities

• Provide first-class customer service to all parties involved.
• Manage claims from initiation to settlement.
• Write detailed reports for insurers regarding claims.

Skills

Customer service

Claims management

Report writing

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed). Job Ref: CD231. For all other vacancies, take a look at our website - (url removed)