Tourism Tech & Booking Systems Coordinator

LFC Foundation; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent sports organization in Liverpool is seeking an experienced Co-ordinator to join the Stadium Tours & Museum team. This role involves managing digital platforms, ensuring seamless functionality, accurate financial reporting, and enhancing customer experience. The ideal candidate will have experience supporting digital or technical systems in a customer-facing environment, with strong troubleshooting skills. Benefits include a competitive salary and robust perks, making it an attractive opportunity for qualified candidates.

Benefits

Contributory pension scheme matching up to 5.5%

Life Assurance Cover

Cycle to Work scheme

Employee Assistance Programme

Special LFC perks including retail discounts

Qualifications

• Experience supporting digital systems in customer-facing environments.
• Ability to manage projects and communicate technical issues effectively.
• Practical IT or technology maintenance skills.

Responsibilities

• Manage and optimise the stadium tours microsite.
• Collaborate with marketing and digital teams to improve performance.
• Oversee operation of the ticketing platform.
• Manage system integrations for accurate transactions.
• Support financial reporting and compliance with standards.
• Provide technical oversight for visitor technologies.

Skills

Experience with digital/technical systems

Ability to troubleshoot issues

Proactive and adaptable

Communication skills

Tools

Booking systems

POS systems

APIs

Job description

A prominent sports organization in Liverpool is seeking an experienced Co-ordinator to join the Stadium Tours & Museum team. This role involves managing digital platforms, ensuring seamless functionality, accurate financial reporting, and enhancing customer experience. The ideal candidate will have experience supporting digital or technical systems in a customer-facing environment, with strong troubleshooting skills. Benefits include a competitive salary and robust perks, making it an attractive opportunity for qualified candidates.