Till and customer service manager

Select Appointments; England; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading retail company is seeking a Till and Customer Service Manager in Oxfordshire. This role offers the opportunity to lead a dedicated team, shape the customer experience, and apply analytical skills to drive performance and growth. The ideal candidate will have a background in management and a passion for developing others. Competitive salary and benefits, with day shifts only and every other weekend off.

Benefits

Competitive Salary

Generous staff discount

Comprehensive training and development opportunities

Day shifts only with every other weekend off

Qualifications

• Experienced retail professional required to lead teams and deliver exceptional customer service standards.
• Strong analytical skills to apply financial analysis for driving performance.
• A passion for developing team members essential.

Responsibilities

• Lead a large, dynamic team to deliver exceptional customer service standards.
• Shape the customer experience for discerning clientele.
• Apply financial analysis to drive team performance and growth.
• Ensure smooth day-to-day operations at the till and service level.

Skills

Leadership

Customer service

Analytical skills

Job description

Overview

TILL AND CUSTOMER SERVICE MANAGER - OXFORDSHIRE up to £31,500

The perfect balance of career progression and quality of life awaits, leading a dedicated team in one of the UK's most beautiful retail locations.

Enjoy consistent day shifts with every other weekend off, giving you the work-life balance that's so hard to find in retail management today.

As the Till & Customer Service Manager, you'll have the opportunity to shape the customer experience for discerning AB1 clientele whilst developing your leadership skills through managing a large, dynamic team. This role puts you at the heart of operations, where your expertise in financial analysis and customer service excellence will drive both team performance and business success, giving you genuine scope to make a measurable impact on the centre's growth.

This Till & Customer Service Manager position would suit an experienced retail professional who thrives on leading teams and delivering exceptional customer service standards. Your background in management, combined with strong analytical skills and a passion for developing others, will help you excel in this varied and rewarding role.

Ready to take the next step in your retail management career? Contact Select Recruitment today to discuss this exciting Till & Customer Service Manager opportunity.

Responsibilities

• Lead a large, dynamic team to deliver exceptional customer service standards.
• Shape the customer experience for discerning clientele within the centre.
• Apply financial analysis and business insight to drive team performance and centre growth.
• Own operations at the till and service level, ensuring smooth day-to-day processes.

Qualifications

This role would suit an experienced retail professional who thrives on leading teams and delivering exceptional customer service standards. A background in management, strong analytical skills, and a passion for developing others are essential to excel in this role.

Benefits

• Competitive Salary, £29,000 - £31,500 DOE
• Generous staff discount across the retail centre
• Comprehensive training and development opportunities
• Day shifts only with every other weekend off