TikTok Shop Merchandising Specialist

Ninjakitchen; City Of London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading global product design company is looking for a TikTok Shop Merchandising Specialist to manage product listings and promotions. The ideal candidate has over 2 years of E-Commerce experience and strong knowledge of the digital retail landscape. This position offers opportunities for cross-functional collaboration and driving marketplace sales.

Benefits

Product discounts

Volunteer Impact Day/Activities

Mentorship & Coaching Programs

Qualifications

• 2 years+ experience in a similar role.
• Experience working with online marketplaces.
• Strong knowledge of digital retail environment.

Responsibilities

• Set up and manage product listings and campaigns.
• Collaborate with internal teams for accurate content.
• Monitor TikTok analytics for market trends.

Skills

E-Commerce management

Digital trading

Market research

Cross-functional collaboration

Performance metrics

Job description

Overview

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add a TikTok Shop Merchandising Specialist to our UK team.

Responsibilities

• Set up and manage product listings, promotions, and campaigns
• Collaborate with internal teams to ensure accurate, on-brand content is uploaded across TikTok
• Daily administrative tasks; price changes, stock checks, content updates and performance reporting
• Preparing inventory and listings ahead of LIVEs
• Monitor TikTok analytics to identify trends and provide actionable insights to the wider team
• Establish cross-functional ways of working between our Marketing, Customer Experience, Logistics and IT teams to deliver enhancements and support the acceleration of marketplace sales for SharkNinja
• Review inventory levels and request additional stock where necessary
• Competitor and market research

Attributes & Skills (Requirements)

• Experience working with online marketplaces
• 2 years+ experience in a similar role with experience in E-Commerce management & digital trading
• Strong knowledge of the digital retail environment and consumer journey
• Understanding of paid activations to drive increased traffic
• Passion for delivering a 5* consumer experience with best-in-class digital content
• Demonstrate initiative and ability to react to change in a fast-paced environment, working independently or as part of a team
• Ability to work with cross-functional teams to drive key objectives
• Comfortable working with performance dashboards and marketplace metrics

Your Role in Diversifying

• As a corporate citizen, learn and support SharkNinja’s Diversity, Equity & Inclusion strategy
• Be an Ally, find internal Champions
• Explore SharkNinja’s Employee Resource Groups or volunteer to serve on committees that organize diversity-related events and activities
• Participate in employee engagement surveys and respond as openly and honestly as possible
• Become culturally competent; take the time to learn about different cultures, races, religions and backgrounds represented by your colleagues
• Treat people in a way they wish to be treated rather than the way you wish to be treated

Your Role in Leading Our Success Drivers & Representing Our Unique Mindset

• Leads us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Using your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.”

SharkNinja is voted 2022 Best Places to Work in Boston and 100 Best Large Companies to Work For. As a subsidiary of JS Global Lifestyle Company Limited (Hong Kong: 1691), a leader in small household appliance innovation, we are ranked in the top three for the 'Best ESG Management Company' in the consumer necessities sector by Institutional Investor in June 2022. We strive to get smarter and are dedicated to integrating DEI in our processes, practices and policies. Some of our benefits include 4 Global DEI subcommittees, 8 Affinity Groups, 5 Business Resource Groups, Cultural Celebrations, Summer Half Day Fridays, Volunteer Impact Day/Activities, Mentorship & Coaching Programs, and product discounts throughout the year.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [e-mail]