Ticketing Operations Lead — Tennis Events

Lawn Tennis Association; Birmingham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A national sports organization is looking for a Ticket Support Manager to oversee ticketing operations for major grass court events in Birmingham and Nottingham. This role involves leading on-site operations, ensuring a stellar ticket experience for attendees, and managing a team to execute logistics efficiently. Ideal candidates should have strong communication and problem-solving skills, along with exceptional attention to detail. The position is part-time, starting from December 2025, with events running until July 2026.

Qualifications

• Experience in ticketing or events management is preferable.
• Ability to lead operations for large-scale events.
• Knowledge of ticketing systems is a plus.

Responsibilities

• Assist in daily ticketing operations for events.
• Provide a customer-friendly ticket experience.
• Lead operations during events in Birmingham and Nottingham.

Skills

Strong communication skills

Customer service orientation

Task management capabilities

Problem-solving skills

Attention to detail

Job description

A national sports organization is looking for a Ticket Support Manager to oversee ticketing operations for major grass court events in Birmingham and Nottingham. This role involves leading on-site operations, ensuring a stellar ticket experience for attendees, and managing a team to execute logistics efficiently. Ideal candidates should have strong communication and problem-solving skills, along with exceptional attention to detail. The position is part-time, starting from December 2025, with events running until July 2026.