Thomas Franks - Catering Assistant

Thomas Franks Ltd.; Andover; On-site; Full time

Job summary

A leading catering company is looking for a Catering Assistant to serve at a prestigious school location in Upton. You will manage food service, maintain hygiene standards, and work collaboratively with a friendly team. The role requires customer service experience and a willingness to learn new skills. Benefits include discounts at major retailers and comprehensive training opportunities.

Benefits

Wider wallet scheme

Free meals on duty

Enhanced leave policies

Cycle to work scheme

Employee assistance programme

Workplace pension

Qualifications

• Previous experience of working within a catering environment.
• Ability to manage moderately heavy lifting and carrying.
• Good verbal and written English skills.

Responsibilities

• Serve clients during meal services.
• Help set up the dining room for service.
• Ensure cleanliness in the kitchen.
• Interact and acknowledge all customers.

Skills

Catering experience

Customer service

Team working

Food hygiene certificate

Adaptability

Job description

Overview

Catering Assistant Upton Contract: Full Time, Permanent
Salary: 12.21 ph
Hours: 07.30 - 14.00 per week

A co-educational independent school located in Slough, Berkshire. Catering for 315 students and teachers daily. We offer a core feeding of snacks and lunch at this location with some hospitality weekly. This is a term-time only role working 42 weeks a year and operates Monday to Friday. Additional benefit of this location is free parking on site.

We currently have a fantastic opportunity for a Catering Assistant to join our established & friendly team at our prestigious contracts in Upton.

Role requirements (Task & Responsibilities)

• Serve clients during Breakfast, lunch or dinner service.
• Help setting up the dining room for service.
• Prepare food for service, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
• Clear, clean and store away any food, beverage or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff.

General Responsibilities

• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to always promote a professional and flexible approach.
• Ensure that the correct uniform is always worn neatly and cleanly.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.

Key personal skills and attributes

• Previous experience of working within a catering environment
• Previous experience of serving customers within a catering establishment
• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.