Therapy Department Admin Coordinator

Bupa; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in Greater London is seeking a Therapy Patient Coordinator to ensure smooth administration within the Therapy Department. This role includes welcoming patients, managing inquiries, handling payments, and maintaining service standards. The ideal candidate has strong customer service skills, experience in handling finances, and the ability to communicate effectively in a fast-paced environment. This position offers 25 days of annual leave, health insurance, and other benefits, promoting a supportive workplace culture.

Benefits

25 days holiday

Bupa health insurance

Enhanced pension plan

Annual performance-based bonus

Support for travel costs

Various online discounts

Qualifications

• Experience in handling money related to business transactions.
• Relevant background in providing customer support.
• Proficient in using computers and software effectively.

Responsibilities

• Welcome all visitors to the department courteously.
• Collect relevant information from clients in a friendly manner.
• Communicate effectively with patients and colleagues.
• Ensure clients know about charges and appointment policies.
• Manage direct and indirect inquiries professionally.

Skills

Handling money in a business setting

Customer service experience

Excellent computer skills

Time management

Ability to work independently

Coping with stressful situations

Awareness of diversity

Job description

A healthcare provider in Greater London is seeking a Therapy Patient Coordinator to ensure smooth administration within the Therapy Department. This role includes welcoming patients, managing inquiries, handling payments, and maintaining service standards. The ideal candidate has strong customer service skills, experience in handling finances, and the ability to communicate effectively in a fast-paced environment. This position offers 25 days of annual leave, health insurance, and other benefits, promoting a supportive workplace culture.