Therapy Assistant - In-Patient Unit

Norfolk Community Health and Care NHS Trust; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading community health trust in Norwich is seeking a Therapy Assistant for the In-Patient Unit. The role involves supporting registered Physiotherapists and Occupational Therapists to aid in patient care and rehabilitation. Candidates are expected to have NVQ Level 2 and 3 in health and social care, excellent communication skills, and be able to work in a collaborative team environment. This position offers opportunities for training and development, contributing to an outstanding healthcare service.

Qualifications

• Experience of working with the general public.
• Experience in Healthcare/Social Care setting.
• Experience of working in people's homes.

Responsibilities

• Complete occupational therapy and Physiotherapy interventions under supervision.
• Support registered staff in patient assessments.
• Participate in community-based activities.

Skills

Good communication skills

Ability to manage stressful situations

Knowledge of multi-disciplinary team roles

Highly motivated

Tact & diplomacy

Empathy & sensitivity

Education

NVQ 2 in health and social care

NVQ 3 in care

Job description

Therapy Assistant - In-Patient Unit

The closing date is 14 December 2025

Are you looking for a new challenge? Do you want to work in the first Community Trust to be awarded "Outstanding" in a recent CQC inspection? Norfolk Community Health and Care NHS Trust are an integrated NHS and social care Trust offering opportunities for a band 3 Therapy Assistant.

We would welcome applicants with a "can do" attitude who reflect the values (compassion, creativity and community) and behaviours of the organisation.

We are keen to enable our patients to achieve optimum function and independence and quality of life. You will play a key part in this along with your nursing and therapy colleagues. To assist you with this you will receive support and development through in service training, regular appraisals, a personal development plan and clinical supervision.

You must be self-motivated, able to demonstrate sound clinical reasoning skills and have good communication skills.

If you wish to discuss any aspects of this post please contact Natasha Eagle, Clinical Lead Physiotherapist at [e-mail].

Main duties of the job

The post will be based on Alder Ward in Norwich. You will work as a member of the therapy team on the ward where you will support the registered Physiotherapists/Occupational Therapists and Band 4 Assistant Practitioner. Your main duties will involve reviewing mobility, transfers, personal activities of daily living and exercise programmes as appropriate. You will be responsible for feeding back details of each patients progress to other members of the therapy team.

About us

NCHC have electronic patient records and there is an expectation that you will be using a computer to enable you to work with your patients and record their care during the clinical consultation where appropriate. You will receive support and training to enable you to use this functionality.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Job responsibilities

• Complete occupational therapy and Physiotherapy interventions under supervision of registered staff
• Engage with mobile working
• Engage with SystmOne
• Engage with Discharge to assess processes
• To be aware of the demand and capacity model which will reflect workload needs at any given time
• Work in a flexible manner

Person Specification

Qualifications

• NVQ 2 in health and social care or equivalent experience
• NVQ 3 in care
• Therapy experience

Experience

• Experience of working with the general public
• Experience of working within a Healthcare/Social Care setting
• Evidence of ongoing learning
• Experience of working in people's homes
• Experience of working with people at the end of life

Skills, Knowledge and Ability

• Knowledge of additional specialist areas through in-house training & short courses
• Highly motivated
• Knowledge of multi-disciplinary team roles
• Experience of working in a community setting

Communication

• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Able to communicate effectively using the English language in both verbal and written forms

People and Personal Development

• Ability to manage stressful situations
• A team player
• Awareness of own limitations
• Good organisational skills
• Open to change and development

  Personal Atributes/Behaviours

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
  • Able to show initiative
  • Able to work alone

  Other

  • Professional appearance
  • Be able to Kneel, bend & stoop, and work in cramped environments.
  • Manoeuvre limbs of around 5-6kg
  • Manoeuvre patients using handling aids
  • Be reliable
  • Must have a full UK driving license and have access to a vehicle
  • Able to communicate effectively in written and verbal English Language

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer name

  Norfolk Community Health and Care NHS Trust