Theatre Receptionist

NHS; England; On-site; GBP 25,000; Part time

Job summary

A regional healthcare provider is seeking a Theatre Receptionist for a 12-month fixed term contract in Great Yarmouth. The role requires managing patient information, providing a professional reception service in busy operating theatres, and ensuring data confidentiality. Applicants should have at least 4 GCSEs including English and Mathematics. Good IT and communication skills are essential for this role.

Qualifications

• Basic knowledge of the Receptionist role.
• Understanding the importance of confidentiality in healthcare.

Responsibilities

• Provide reception service to operating theatres.
• Maintain patient demographics in the ORMIS system.

Skills

Good keyboard/IT skills

Good organisational/time management skills

Ability to work under pressure

Good communication skills

Attention to detail

Education

4 GCSE's grade D or above including Mathematics and English

Job description

Job Summary

We are looking for a Theatre Receptionist on a 12 month Fixed Term Contract (with the possibility of being made permanent). Secondment opportunities are also welcome.

Main duties of the job

• To provide the first point of contact for operating theatres, presenting a professional, calm and confident manner in line with the Trust's Values & Behaviours.
• To provide a full reception service to operating theatres.
• Maintaining accurate information and patient demographics within the Trust ORMIS system.

About Us

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. We are situated on the coast with several beautiful beaches and the Broads National Park on the doorstep, and we are within commuting distance of Norwich city centre.

Details

• Date posted: 05 December 2025
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £24,465 per annum pro rata
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Part-time
• Reference number: 177-ELEC-7607919
• Job locations: James Paget University Hospital NHS Trust, Lowestoft Road, Great Yarmouth, NR31 6LA

Job Description

Please see attached job description and person specification for a more detailed description and main responsibilities of this position.

Person Specification

Essential Qualifications

• 4 GCSE's grade D or above including Mathematics and English or equivalent

Desirable Qualifications

• NVQ level 2 in customer care or administration experience including recent face to face working with the general public

Essential Experience and Knowledge

• Basic knowledge of the Receptionist role
• Knowledge of the importance of confidentiality and data protection issues in a healthcare environment

Desirable Experience and Knowledge

• Experience of working with clinical teams
• Experience of working with NHS IT systems
• Knowledge of medical terminology

Essential Skills, Abilities and Competencies

• Good keyboard/IT skills with the ability to accurately input data
• Good organisational/time management skills with the ability to demonstrate initiative when balancing work demands
• Ability to work in a pressurised working environment with frequent interruptions
• Good communication skills
• Accurate document presentation and attention to detail

Behavioural Qualities

• Calm and confident under pressure
• Polite and professional manner
• Ability to work with potentially distressing and/or emotional information
• Responsive communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

James Paget University Hospitals NHS Foundation Trust

Address: James Paget University Hospital NHS Trust, Lowestoft Road, Great Yarmouth, NR31 6LA

Website: https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)