Tesco Shift Leader - Nights - Harrogate

Tesco UK; Harrogate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company, Tesco UK, is seeking a Shift Leader for their Harrogate location. The role requires managing store operations during night shifts, emphasizing customer satisfaction and team leadership. Ideal candidates will have experience in a fast-paced environment, strong communication skills, and a passion for improving service delivery. Flexibility in scheduling and a supportive work culture are key aspects of this position.

Qualifications

• Experience in retail or customer service roles preferred.
• Ability to lead and motivate a team effectively.
• Strong organizational and communication skills.

Responsibilities

• Support store operations and maintain a clean, stocked store.
• Assist customers, ensuring satisfaction.
• Lead the team, implementing service improvements.

Skills

Customer service

Team leadership

Communication

Job description

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Tesco Shift Leader - Nights - Harrogate, Harrogate

Client:

Location:

Harrogate, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

8296c1892e55

Job Views:

47

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Tesco UK • Harrogate • Apply by 31-May-2025

About the role

Availability Window

Days From time To time

• Sun 22:00:00 07:00:00
• Mon 22:00:00 07:00:00
• Tue 22:00:00 07:00:00
• Wed 22:00:00 07:00:00
• Thu 22:00:00 07:00:00
• Fri 22:00:00 07:00:00
• Sat 22:00:00 07:00:00

Pay and Hours

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For hours worked between midnight and 6am, an additional night premium of £2.35 per hour applies. Additional payments may also apply depending on location.

We guarantee a minimum of 16 hours per week, with options for fewer hours (minimum 12). We aim to support flexibility and will schedule shifts within your available times, with 3 weeks' notice.

Role Overview

Customers are at the heart of everything we do. As a Shift Leader, you'll support store operations, help customers, and lead your team to ensure smooth running of the store. This role offers interesting challenges and opportunities to make a positive impact on customers, colleagues, and communities.

As a Shift Leader, you’ll:

• Work in a fast-paced retail environment
• Take ownership of duty shifts, coordinating the team to maintain a clean, stocked store
• Assist customers and ensure they leave satisfied
• Identify and implement service improvements, coaching colleagues and providing feedback
• Support colleagues and ensure a safe working and shopping environment
• Monitor store performance and assist in implementing improvements
• Lead by example and set a positive tone for the team