Tesco Shift Leader - Nights - Basildon Langdon Hills Superstore

Tesco; Basildon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain in Basildon is looking for a Shift Leader. In this role, you will oversee store operations, ensure a high level of customer service, and support your team in a dynamic retail environment. Ideal candidates will have strong leadership skills and the ability to adapt to challenges. Tesco offers competitive pay starting at £14.76 per hour, flexible hours, and various employee benefits, making it a rewarding workplace.

Benefits

20 days holiday, increasing to 22 days

10% discount with the Colleague Clubcard

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Must be 18 or over to apply for this role.
• Experience in a fast-paced retail environment is beneficial.

Responsibilities

• Lead daily operations of the store and support the team.
• Ensure an excellent shopping experience for customers.
• Cooperate with management to maintain store standards.

Skills

Customer service

Team leadership

Communication

Problem-solving

Job description

Tesco UK • Basildon • Permanent • Apply by 18-Jan-2026

Availability Window

Days and times: Sun 22:00–07:00; Mon 22:00–07:00; Thu 22:00–07:00; Fri 22:00–07:00; Sat 22:00–07:00.

Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability window shows the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility; if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

To read more, read the additional information provided by Tesco.

Why Tesco

Customers are at the heart of everything we do.

It takes a lot of great people to run a store, and it takes a great Shift Leader to support them all. From helping customers to keeping store operations on track, being a Shift Leader at Tesco is a rewarding role. You’ll face challenges overseeing the store from the shop floor and strive to make things better for customers, colleagues and communities every day.

As a Shift Leader you’ll

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to ensure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support colleagues in-store, making sure it stays a safe place to work and shop
• Maintain an understanding of store performance and assist managers in delivering actions to improve running of the store
• Lead from the front and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

What is in it for you

There are many reasons Tesco is a great place to work. Here are just a few:

• There’s bags of variety. As Shift Leader, no two days are the same, with flexible hours and shift patterns
• We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training
• It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues
• Your voice matters, and we will always welcome and listen to your ideas and opinions
• We put your wellbeing first, and support is always available
• Our colleagues are great people, so wherever you work in Tesco you’ll be in good company

Our benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends with the Colleague Clubcard
• Access to free wellbeing services with resources to support mind, body and life
• Life cover of five times your pay and a pension with contributions up to 7.5%
• Benefits to suit you, including discounts, shares and cycle to work schemes
• Uniform provided and policies to support you for life’s moments
• Access to colleague networks offering diverse backgrounds
• More information about benefits can be found in the provided materials

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting colleagues to deliver daily priorities and take regular breaks
• Opening and closing the store, completing duty cover, and ensuring decisions support safety
• Being the go-to person in the absence of a manager for day-to-day queries
• Keeping the store clean, tidy and well-presented
• Coordinating seasonal, community and charity events with managers
• Contributing to a great team atmosphere that is inclusive
• Providing great customer service by listening to customers and putting them first
• Keeping the team informed on communications, changes and updates
• Staying knowledgeable about store performance and looking for ways to improve operations
• Coordinating store improvements and removing obstacles to great service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues providing great service

You will need

• To be a great role model by always giving thoughtful customer service
• To build strong relationships with colleagues to create a positive team atmosphere
• To be a clear communicator and keep your team well-informed
• To be comfortable taking the lead and overseeing the store in the absence of the Manager
• To be a good decision maker, flexible and comfortable handling change
• To be motivating and able to inspire your team to deliver beyond expectations
• To be curious and look for ideas to serve customers, communities and the planet better

About us

Our vision is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet better every day. We are a responsible and sustainable business for all stakeholders and communities.

Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and encouraged to be themselves. We are a place where Everyone’s Welcome.

We support flexible working and welcome chats about how we can help during your application.

We are proud to be Disability Confident Leader and provide an inclusive and accessible recruitment process. For information on accessibility support, please read the available materials.

Please note: Tesco will recruit individuals who have passed the school leavers age. The school leavers age varies by country. If the role requires working early or late hours or involves certain areas, eligibility applies.

We may close roles earlier than the advertised end date to manage applicants. Individual feedback is provided to those who attend an interview.

For more information about us please visit www.tescoplc.com