Tesco Shift Leader - Days - Ventnor High St Express

Tesco UK; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retail store is seeking a Shift Leader to oversee store operations. The ideal candidate will manage team shifts, prioritize customer service, and maintain store standards. Applicants must be 18 or older. This role offers competitive hourly pay and opportunities for flexible working hours.

Benefits

Guaranteed minimum hours

Flexible working options

Diversity and inclusion initiatives

Qualifications

• 18 or over to apply for this role.
• Ability to work in a fast-paced retail environment.
• Experience in customer service is preferred.

Responsibilities

• Coordinate duty shifts and manage the team.
• Ensure a clean and well-stocked store.
• Listen to customers and ensure their satisfaction.
• Provide coaching and feedback to colleagues.
• Maintain store safety and performance oversight.
• Lead by example.

Skills

Customer service

Team coordination

Problem-solving

Communication

Job description

Availability Window

Sun: 09:00 - 18:00
Mon: 14:00 - 23:00
Sat: 09:00 - 18:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability windows list the periods in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. If your available times closely match but do not exactly match what we advertise, we’d still love to hear from you.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com.