Tesco Shift Leader - Days - Alresford Express

Tesco; New Alresford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Alresford is looking for a Shift Leader to coordinate the store team, ensuring a positive shopping experience. Key responsibilities include managing store operations, supporting team members, and fostering an inclusive environment. Ideal candidates should have strong customer service skills and leadership qualities. The position offers flexible hours, development opportunities, and various employee benefits.

Benefits

Flexible working hours

Ongoing training and development

Wellbeing support

Life cover and pension contributions

Employee discounts

Qualifications

• Be a great role model with customer service skills.
• Build strong, inclusive relationships with colleagues.
• Lead effectively in the absence of a manager.

Responsibilities

• Coordinate the store team for a smooth shopping experience.
• Open and close the store, ensuring safety.
• Support managers with events and operations.

Skills

Customer service

Relationship building

Communication skills

Leadership

Adaptability

Job description

Overview

Tesco UK • Alresford • Apply by 12-Oct-2025

Availability Window – see weekly availability below. The schedule is planned with 3 weeks’ notice for shifts.

The shift leader rate of pay starts from £14.76 per hour and increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.

The company offers a minimum of 16 guaranteed hours per week, with options to work a minimum of 12 hours if requested.

Availability

• Sun 06:00–22:00
• Mon 05:30–22:00
• Tue 05:30–22:00
• Wed 05:30–22:00
• Thu 05:30–22:00
• Fri 05:30–22:00
• Sat 05:30–22:00

Responsibilities

• Coordinate the store team to deliver a smooth shopping experience
• Support colleagues to meet daily priorities and take regular breaks
• Open and close the store, manage duty cover, and ensure decisions support safety
• Act as the go-to person for day-to-day queries in the absence of a manager
• Maintain a clean, tidy, well-presented store
• Support managers with seasonal, community and charity events
• Foster an inclusive, positive team atmosphere and deliver great customer service
• Keep the team informed on communications and store performance
• Identify ways to improve and simplify store operations
• Coordinate store improvements and remove obstacles to service
• Follow health and safety procedures and ensure colleagues do the same
• Recognise and celebrate colleagues providing great service

Qualifications & Requirements

• To be a great role model with thoughtful customer service
• Ability to build strong, inclusive relationships with colleagues
• Clear communication skills and ability to keep the team informed
• Comfort leading in the absence of the store manager
• Adaptable decision-maker with a customer- and colleague-focused approach
• Motivational leadership to drive beyond expectations
• Curious mindset to seek improvements for customers, communities, and the planet

What’s in it for you

• Variety in a fast-paced retail environment and flexible hours
• Ongoing development and access to training
• Inclusive workplace where everyone is welcome
• Your voice matters and ideas are heard
• Wellbeing support and access to wellbeing services
• Life cover and pension with employer contributions
• Benefits you can choose to use, including discounts, shares, and cycle-to-work
• Uniform provided and supportive policies for life events
• Access to colleague networks

Additional Information

• Disability Confident Leader accreditation and inclusive recruitment process
• School leaver age policies apply; in some countries, age requirements are different
• Some roles may close earlier due to high volume of applicants; feedback offered to interviewees
• Please visit www.tescoplc.com for more information