Tesco Colleague Nights - Baldock Extra

Tesco PLC; Baldock; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major grocery retailer in Baldock is seeking a passionate individual for a customer service role. Responsibilities include serving customers, working as part of a team, and making customer-focused decisions. Ideal candidates should have strong communication skills and a proactive attitude. The role offers flexible working hours and various employee benefits, including discounts and wellbeing services. Applicants must be over 18 years old.

Benefits

10% off and 15% at pay day weekends

Access to free wellbeing services

Life cover and pension benefits

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• The ability to build rapport with customers.
• Be at work on time and well presented.

Responsibilities

• Serve customers with passion and pride.
• Work across service, picking, and replenishment areas.
• Make decisions that are right for customers.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Job Details

Availability Window Days From time To time Tue 20:00:00 04:00:00 Wed 20:00:00 04:00:00 Thu 20:00:00 04:00:00 Fri 20:00:00 04:00:00 Sat 20:00:00 04:00:00 Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25.  For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked.  Additional payments may also apply depending on location. It†s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you†d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Job Qualities

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador, Disability Confident

Company Information

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It's part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain's Top Employers again this year. We’re the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day - helping us make a difference for our customers.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It†s a committed role, full of everyday challenges, but that†s one of the things that makes it so exciting.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Key Responsibilities & Benefits

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store, Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use â€