Tesco Colleague - Londonderry Lisnagelvin Superstore

Tesco; Derry/Londonderry; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading supermarket chain in Derry/Londonderry seeks dedicated customer service colleagues. You will enhance customer satisfaction through a friendly attitude and teamwork, handling various tasks in the store. Enjoy benefits like flexible working hours, competitive pay starting at £12.45 per hour, and generous holiday entitlement. Ideal candidates will have strong communication skills and a passion for excellent service.

Benefits

Holiday entitlement starting at 20 days

Flexible working options

Discounts including 10% off

Free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Passion for delivering great service with a friendly attitude.
• Ability to build rapport with customers.
• Reliable, well-presented, and punctual.

Responsibilities

• Help serve our shoppers better every day with passion and pride.
• Assist in service, picking, and replenishment areas as needed.
• Participate in seasonal, community, and charity events.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

About the role

Availability Window

Days
From time
To time

Mon
08:30:00
18:00:00

Tue
08:30:00
18:00:00

Sat
14:00:00
19:00:00

Pay and Hours

Our Tesco Colleague rate of pay starts from £12.45 an hour. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum 12), we have opportunities for this too.

The table shows the preferred availability times. We will schedule your hours within these times, with 3 weeks' notice of your shifts. We support flexibility; if your availability closely matches but not exactly the advertised times, we’d still love to hear from you. Read more.

Customer Service and Responsibilities

• Help serve our shoppers better every day with passion and pride.
• Be knowledgeable about products and services in the store.
• Assist in service, picking, and replenishment areas as needed.
• Follow training to work safely and effectively, providing excellent service.
• Make customer-focused decisions and meet store routines to enhance service and sales.
• Participate in seasonal, community, and charity events to create an inclusive atmosphere.
• Understand store performance, contribute to driving service, sales, and reducing waste.
• Handle products carefully to maintain quality.
• Live our values, make everyone feel welcome, and adhere to policies.
• Occasionally accept deliveries into the store.

Requirements

• Passion for delivering great service with a friendly attitude.
• Ability to build rapport with customers.
• Initiative and decision-making skills for customer benefit.
• Teamwork and good communication.
• Reliable, well-presented, and punctual.

Benefits

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
• Flexible working options from day one.
• Discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually with the Colleague Clubcard.
• Free wellbeing services and resources.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Choice of benefits such as discounts, shares, and cycle schemes.
• Uniform provided and policies supporting life’s moments.
• Access to colleague networks for support and community.

About Us

Our vision is to become every customer's favourite way to shop. We are committed to diversity, equity, and inclusion, welcoming everyone and supporting flexible working. We are proud to be a Disability Confident Leader and promote an inclusive recruitment process.

Please note: Tesco recruits individuals over school leaver age. Some roles require candidates over 18, especially those involving early or late shifts or specific store areas.

High volumes of applications may lead to early role closures. We provide feedback only to interviewed candidates.

For more about us, visit www.tescoplc.com