Tenant Researcher, CoStar - London

CoStar Group, Inc.; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading real estate information provider in London is seeking a Tenant Research Associate. You will conduct phone interviews and research to compile information on commercial tenants and properties, aiming to support real estate professionals with up-to-date insights. The ideal candidate has a bachelor's degree and excellent customer service skills, with a passion for research and accuracy. This position comes with comprehensive training and various employee benefits including medical coverage and competitive leave.

Benefits

Full private medical cover

Dental cover

28 days annual leave

Competitive pension

Season ticket loans

Enhanced maternity and paternity pay

Qualifications

• Experience providing a high level of phone-based customer service.
• Ability to connect with people quickly and professionally.
• Curiosity and persistence in the pursuit of accurate information.

Responsibilities

• Download and review lease documents from recent transactions.
• Research and verify building ownership from HM Land Registry.
• Investigate and profile occupiers of commercial property.

Skills

Customer service

Investigative research

Data capture

Communication skills

Time management

Education

Bachelors' degree or equivalent experience

Job description

Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market. Learn more about CoStar.

Role Description

As a Tenant Research Associate, you will be investigating and profiling leasing and company information, primarily from the HM Land Registry portal. This is to help owners, brokers and real estate professionals identify which companies are best suited for their buildings, and to present an up-to-date overview of commercial real estate occupiers and transactions across the UK markets.

Responsibilities

• Downloading and reviewing lease documents from recent transactions across retail, industrial and office properties, extracting key data points to provide a detailed overview of the leasing activity at a given property.


• Researching and verifying building ownership and sale data from HM Land Registry filings to add further value to the CoStar property database.


• Investigate and profile occupiers of commercial property through phone interviews with tenants, owners, and real estate professionals.


• Conduct web research to complete comprehensive profiles on commercial tenants and business decision makers.


• Document tenant movement across the UK.


• Maintain complete and accurate tenant rosters for commercial buildings.


• Investigate new property and tenant leads from a variety of sources, including news articles, agent confirmed deals and other third-party data sources.


• Research and profile corporation hierarchies.

Qualifications

• Bachelors’ degree or equivalent experience.


• Have experience providing a high level of phone-based customer service.


• The ability to connect with people quickly and professionally.


• Be curious by nature and demonstrate this ability through investigative research.


• Be persistent in the pursuit of accurate information.


• Accurately capture data compiled from a variety of sources.


• Manage multiple responsibilities and excel in a fast-paced environment.


• Be goal-oriented, competitive, and motivated by success.

What’s in it for you? / Benefits

Working at CoStar Group means you\'ll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines, as well as having an outstanding working environment based in Southwark\'s Bluefin building, or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, and much more!

Our Tenant Researchers are provided with a comprehensive two-week training program, emphasizing commercial real estate principles, branding techniques, and client service phone skills and opportunities to gain subject matter expertise.

Diversity and Equal Opportunity

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.

Equal Employment Opportunity

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach in our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to [e-mail].