Tenant & Lettings Advisor — Temp to Perm, Early Friday

Niyaa People Ltd; Metchley; On-site; GBP 25,000 - 26,000; Full time

Job summary

A reputable tenancy management organisation is seeking a Customer Service Advisor in Birmingham. This role involves managing tenant inquiries, handling lettings of void properties, and ensuring smooth tenancy processes. The position offers a competitive salary of £25,000 - £26,000 and provides an early finish on Fridays. Ideal candidates will have customer service experience and an understanding of tenancy management. This is a temporary to permanent position with a great work-life balance.

Benefits

Early finish on Fridays

Competitive salary

Qualifications

• Prior experience or understanding of lettings or tenancy management.
• Excellent customer service skills, particularly with sensitive queries.
• Ability to work independently and as part of a team.

Responsibilities

• Act as primary point of contact for tenant inquiries.
• Assist with management of void properties.
• Handle tenancy renewals and provide service to tenants.

Skills

Customer service skills

Communication skills

Attention to detail

Proactive attitude

Job description

A reputable tenancy management organisation is seeking a Customer Service Advisor in Birmingham. This role involves managing tenant inquiries, handling lettings of void properties, and ensuring smooth tenancy processes. The position offers a competitive salary of £25,000 - £26,000 and provides an early finish on Fridays. Ideal candidates will have customer service experience and an understanding of tenancy management. This is a temporary to permanent position with a great work-life balance.