Tenant And Spaces Coordinator

Sammons Recruitment Ltd; Hastings; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused recruitment agency in East Sussex is seeking a Tenant & Community Coordinator to manage tenant relations and enhance community contributions. Candidates should have a minimum of 3 years' experience, strong organisational and communication skills, and a commitment to fostering community-led regeneration. The role offers a salary starting at £28,000 and includes benefits such as an employee assistance program and additional leave for service.

Benefits

Employee Assistance Program

Monthly wellbeing budget

Team lunch

23-day holiday + bank holidays

Birthday day off

Qualifications

• Minimum 3 years' experience working with a wide range of people.
• Strong administrative skills.
• Knowledge of the social housing sector.

Responsibilities

• Manage the full tenant journey across all buildings.
• Maintain strong communication channels with tenants.
• Support the development of community spaces.

Skills

Organisational skills

Client relationship management

Communication skills

Interpersonal skills

Problem-solving

Job description

Overview

Tenant & Spaces Coordinator

Our client is looking for a Tenant & Community Coordinator to oversee their tenant's journey. You will build strong relationships to support tenant contributions to community life and manage the day-to-day operations of their buildings. This is a dynamic role for someone who thrives in a fast-paced environment and wants to make a real impact on the local community.

Key responsibilities

• Manage the full tenant journey across all buildings


• Maintain strong communication channels with tenants


• Manage coworking spaces, bookings, payments, meeting room hires, and other space uses


• Support the housing company in its development


• Provide administrative support to the housing board, with regular reporting


• Support the development of temporary use of community spaces, and other pre-development buildings


• Encourage collaboration between tenants, co-workers, and the wider community


• Work with colleagues to ensure smooth coordination between landlord functions, partner organisations, and tenants

Skills, Experience and Training Requirements

• Minimum 3 years\' experience working with a wide range of people


• Strong organisational skills with the ability to balance varied workloads, meet deadlines, and manage multiple priorities


• Experience in client relationship management


• Ability to identify and address tenant needs, resolve issues, and support collaborative contributions to the organisation\'s spaces


• Strong administrative skills


• Knowledge of the social housing sector and experience working with housing providers


• Skilled at building trust, handling sensitive issues appropriately, and adapting to uncertainty


• Ability to work flexibly, including occasional evenings and weekends


• Excellent communication and interpersonal skills


• A genuine commitment to community-led regeneration and long-term social impact

What’s on offer

• Job Type: Permanent


• Salary: £28,000+ P/a


• Working hours: Full time (35 hours/Week)


• Location: East Sussex

Benefits

• Employee Assistance Program


• Monthly wellbeing budget


• Monthly team lunch on us and lots of social events


• 23-day holiday + bank holidays (increases by one day per year of service)


• Extra-special day off on your birthday

Additional information

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies