Temporary Staffing Assistant

NHS; Wales; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major health organization in North Wales is seeking a Temporary Staffing Administrator. The role requires coordinating staff training and providing temporary staffing services. Successful candidates will handle various responsibilities and engage with a diverse group of individuals within a busy office environment. Experience in healthcare settings and office administration are preferred. This position offers a unique opportunity to make a real difference in staffing and operational efficiency.

Qualifications

• Keyboard skills to RSA 3 or Equivalent.
• Experience in a busy office setting with daily telephone inquiries.
• Familiarity with healthcare settings or nurse bank office.

Responsibilities

• Coordinate induction and training for all staff groups.
• Assist in providing Temporary Staffing services.
• Build strong working relationships with a diverse range of people.

Skills

Keyboard skills

Telephone handling

Team support

Education

NVQ Level 3 or Equivalent

ECDL

Job description

Our Temporary Staffing Administrator role is not a typical admin job. It's something a bit different and we are looking for a special person who can not only do the job but who will thrive in it.

This role is full time office position based at Glan Clwyd Hospital

The purpose of the role is:-

• Coordinate induction and training for all staff groups (except Medical) both new starters and existing staff, to ensure staff have the knowledge, skills and training to work on the bank.
• Assist in all staff groups (except Medical) providing comprehensive, effective and efficient Temporary Staffing services for BCUHB.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The fast pace - much of our work is time sensitive and priorities are constantly changing and you will need to adapt quickly moving between tasks. You will be busy and need to manage your time but we never have a problem with time moving slowly!

The variety - It's not just recruiting workers for the bank, you will also be involved in a wide variety of other tasks such as setting up training and shadow shifts, monitoring training compliance, maintaining electronic files, verifying information for payroll, supporting bank and agency workers, working with different systems, preparing reports, supporting recruitment and career events and answering queries by phone/email/face to face. No two days are ever the same.

Teamwork - While you will have your own workload and responsibilities you will work as part of not just the local Temporary Staffing team, but also supported by and in support of the other Temporary Staffing Teams across BCUHB, and the People Services teams which include Recruitment, E-Rostering and HR. Combined with the Compassionate Leadership culture and you have an environment where people can develop and thrive.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

The people - This is a truly customer facing role and our definition of customer extends to include job applicants, bank workers, agencies and their workers, other service departments like Payroll and Systems, our clinical colleagues, schools and universities and various other social organisations and programs to name a few. You will be interacting with a diverse range of people to build strong working relationships that make everything smoother and more efficient.

Making a difference of course the big one is that you will be helping to ensure BCUHB maintains safe staffing levels for patients and reducing risks that could keep BCUHB from offering the lifesaving services it does, but it goes beyond that. You will be helping people with getting in to work, earning extra money to support their families, and getting paid correctly and on time for example, all things that can be life changing for people.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

• Keyboard skills to RSA 3 or Equivalent
• NVQ Level 3 or Equivalent experience
• ECDL

Experience

• Experience of working in a busy office setting and handling telephone inquires on a daily basis
• Experience of providing support to more junior colleagues within the team
• Previous experience in a healthcare setting or a nurse bank office
• Experience of co-ordinating training and development packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.