Temporary Deputy Manager (CQC)

Home Group; Whitley Bay; On-site; GBP 28,000 - 43,000; Full time

Job summary

A leading care provider in Whitley Bay is seeking a Deputy Manager to lead a team in delivering high-quality support focused on customer care. The ideal candidate will have strong leadership skills, experience in the care sector, and knowledge of CQC standards. This role offers a competitive salary and excellent benefits, including generous leave and health plans.

Benefits

34 days leave including bank holidays

Matching pension contributions up to 7%

Health cash plan covering dental and optical

Supermarket discounts

Qualifications

• Genuine passion for leading teams and creating a positive culture.
• Experience in care and support for people with complex needs.
• Strong knowledge of CQC standards and health care legislation.

Responsibilities

• Lead a team delivering safe, high-quality care.
• Collaborate to improve personalized care plans.
• Manage staffing levels and rotas.
• Oversee assessments and risk management.

Skills

Leadership

Communication

CQC standards knowledge

Team collaboration

Education

Relevant professional qualification or equivalent expertise

Job description

Job Description - Temporary Deputy Manager (CQC) (251751)

Job Description

Temporary Deputy Manager (CQC) - ( 251751 )

Description

Deputy Manager

Salary £28,050 - £42,415 per annum

Temporary (5 contract), Full time (37.5 hpw), plus On Call

Whitley Bay

We can’t offer a CoS for this role.

Home, a place where you belong

As Deputy Manager in our CQC Service team, you’ll be the right-hand to the Registered Manager, leading a passionate support team to deliver outstanding, person-centred care.

You’ll help our customers, whether older people, those with learning disabilities, mental health challenges, or complex needs, live as independently as possible, while making your team a brilliant place to work. This is your chance to grow as a leader, champion high standards, and see the impact of your work on people’s lives every single day.

What you’ll do

Lead and support a team delivering safe, high-quality care, coaching colleagues to grow and thrive while keeping customers at the heart of everything.

Collaborate with clinical colleagues and the Registered Manager to plan and improve personalised care, ensuring every customer’s needs and goals are understood and met.

Manage rotas and staffing levels so the team runs smoothly, customers are supported, and colleagues enjoy balance and clarity in their roles.

Oversee assessments, care plans, and risk management, ensuring support is consistent, compliant, and tailored to individual strengths and aspirations.

Keep up with sector news, CQC requirements, and service performance, using insight and creativity to improve care and spark innovation.

You’ll be part of a team that really cares. We give you time to build trust with customers and space to work with your colleagues. We’re proud to be one of the UK’s top 10 Great Places to Work!

You have

A genuine passion for leading teams, inspiring colleagues, and creating a positive, inclusive, and supportive culture where everyone thrives.

Experience in care and support for people with complex needs, plus a relevant professional qualification or equivalent hands‑on expertise, being able to support customers in their own home.

Strong knowledge of CQC standards, health and social care legislation, and regulatory compliance, ensuring services always meet or exceed expectations.

Excellent operational skills in staffing, recruitment, induction, and performance management, setting the team up to succeed from day one.

Outstanding communication and collaboration skills to work effectively with customers, colleagues, clinical teams, and external partners.

Hold a relevant professional registration with strong knowledge of CQC standards and experience supporting people with complex needs.

Lead recruitment and induction, setting colleagues up for success and monitoring progress during probation.

Coach, mentor, and support your team to develop skills and confidence.

Flexibly cover 24‑hour care, including evenings, weekends, and bank holidays.

A valid driving licence and a vehicle insured for business use (mileage reimbursed!)

You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

34 days leave (including bank hols and a “me day” to use for whatever you fancy) and paid time off for volunteering.

MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)

Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.

Career path with development and an excellent training package.

Excellent benefits and rewards including supermarket discounts and travel expenses.

For reasonable adjustments email [e-mail].