Temporary Credit Controller

Express Recruitment; Loughborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a focused and proactive Credit Controller for a permanent role in Loughborough. You will manage rent arrears, handle communications, and provide administrative support in a busy environment. The position offers an hourly rate of around £12.21 and requires strong experience in credit control, along with excellent organisational skills.

Qualifications

• Proven experience in credit control or arrears management.
• Strong administrative and organisational skills.
• Confident communicator by phone and email.

Responsibilities

• Manage and reduce rent arrears, agreeing repayment plans.
• Run a busy shared inbox, triaging queries.
• Prepare and execute accurate monthly payment runs.

Skills

Credit control experience

Administrative skills

Microsoft 365 proficiency

Confident communication

Attention to detail

Team player

Tools

Microsoft Excel

Job description

Overview

We have a fantastic opportunity for a long-standing client in the property lettings industry on National scale, who are seeking a focused and proactive Credit Controller to join their team to support in a busy period, for an exceptional performer, there may be the opportunity to join the team permanently, a permanent position would pay in the region of £28,000 per year.

Responsibilities

• Proactively manage and reduce rent arrears—agreeing repayment plans, issuing notices, and completing firm but fair follow-ups
• Run a busy shared inbox, triaging queries and responding to tenants and landlords quickly and clearly
• Prepare and execute accurate monthly payment runs to landlords and contractors, with full approvals and audit trails
• Handle day-to-day bank management and reconciliations—allocating receipts, matching payments, and resolving exceptions fast
• Initiate and progress legal action where required, liaising with solicitors and submitting online possession/MCOL claims on behalf of landlords
• Provide reliable accounts and administrative support to the Client Accounts Manager and Financial Director, including reports and up-to-date records

Skills & Experience

• Proven experience in credit control or arrears management
• Strong administrative and organisational skills; able to prioritise a busy workload
• Proficient with Microsoft 365 (especially Excel) and quick to learn new finance/CRM systems
• Confident communicator by phone and email; handles difficult conversations with empathy and firmness
• High attention to detail and numeracy; accurate record-keeping and reconciliations
• Genuine long-term career motivation in accounts/credit control; reliable team player

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Vacancy Summary

Hours: Monday – Friday, 0900-1730 Office Based.

Salary: c£12.21 per hour D.O.E

Location: Loughborough

Job Type: Permanent

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.