Temp GP Front Desk & Patient Services Advisor

NHS; Bude; On-site; GBP 18,000 - 22,000; Full time

Job summary

A healthcare organization in Bude is looking for a temporary receptionist to provide patient service navigation and support. Duties include handling patient queries, booking appointments, and maintaining patient information. Ideal candidates should have customer service experience, a GCSE in English and Maths, and be familiar with Systmone. The role requires working four days a week, ensuring excellent support for the practice team and patients.

Qualifications

• Experience of working in a customer service role.
• Experience of using Systmone, our clinical and appointments system.
• Experience of working in a busy environment.

Responsibilities

• Dealing with patient queries and bookings.
• Phoning patients as advised by the GP.
• Checking patients in upon arrival.

Skills

Customer service skills

Telephone handling

Education

GCSE grade A to C in English and Maths

Qualifications in reception or customer service

Tools

Systmone

Job description

A healthcare organization in Bude is looking for a temporary receptionist to provide patient service navigation and support. Duties include handling patient queries, booking appointments, and maintaining patient information. Ideal candidates should have customer service experience, a GCSE in English and Maths, and be familiar with Systmone. The role requires working four days a week, ensuring excellent support for the practice team and patients.