Teller (Kilmarnock Branch)

Atlantic Union Bank; Kilmarnock; On-site; GBP 10,000 - 40,000; Full time

Job summary

A reputable banking institution located in Kilmarnock, Scotland, is seeking a dedicated individual to enhance customer experience through transaction processing and excellent service. The role requires a high school diploma, customer service experience, and cash handling knowledge. Responsibilities include performing transactions, balancing cash, and ensuring compliance with banking regulations. Ideal candidates should have strong communication skills and the ability to adapt in a fast-paced environment. The position comes with competitive compensation and a benefit program.

Qualifications

• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products and services.
• Ability to learn and adapt to changing digital channels.

Skills

Excellent oral and written communication skills

Ability to exercise sound business judgment

Ability to handle multiple tasks with attention to details

Flexible, able to adapt to change

Education

High school diploma or equivalent

Job description

This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Position Accountabilities

• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Ability to learn and adapt to changing digital channels
• Other duties as assigned

Organizational Relationship

This position is supervised by the assigned leader of the branch.

Position Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous cash handling experience preferred
• Previous customer service experience required

Knowledge & Skills

• Excellent oral and written communication skills
• Ability to exercise sound business judgment
• Ability to handle multiple tasks with attention to details
• Flexible, able to adapt to change
• Shifts may vary for each position offering, depending on business need
• Able to stand for extended periods of time and lift objects up to 30 pounds

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits .

We are proud to be an Equal Employment Opportunity employer. We maintain a drug‑free workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.