Telesales Executive

Nicholl Fuel Oils; Derry/Londonderry; On-site; GBP 80,000 - 100,000; Full time

Job summary

An independent oil distributor is seeking Full Time Telesales Executives for their busy sales teams in Derry and Belfast. This position offers a 40-hour work week with responsibilities including communication with customers, processing orders, and market intelligence. The ideal candidate will have strong communication skills and previous telesales experience is preferred. The role requires dedication to customer care and collaboration with the team to maintain company policies, all within a supportive work environment.

Qualifications

• Experience in telesales is an advantage.
• Strong communication skills required.
• Good presentation and reporting skills needed.

Responsibilities

• Handle telephone communication with potential and existing customers.
• Process orders and update customer records.
• Gather market intelligence and assess trends.
• Ensure customer care aligns with company policy.
• Liaise with Team Manager for pricing and credit control.
• Assist in marketing activities.

Skills

Strong communication skills

Excellent telephone manner

Good reporting skills

Good presentation skills

Experience in telesales

Job description

The Nicholl Fuel Oils Group is the largest Independent Oil distributor in Northern Ireland with multiple offices and depots and retail sites throughout.We are currently looking for Full Time Telesales Executives to join our busy sales teams in both our Head Office, Derry and our Belfast Office.Our full-time roles are based on a 40-hour week (30 minutes unpaid lunch) with operating hours between 8.00am -6.00pm (Mon-Fri) and Saturday overtime when contractually required on a rota basis. Due to seasonal demands, hours of work may vary.

Responsibilities

• Telephone communication with both potential and existing customers.
• Processing orders, recording and updating records and relevant data.
• Market Intelligence - gathering general sales information, while assessing market trends.
• Customer care in accordance with the company's policy.
• Liaising with the Team Manager to ensure maintenance of our Pricing Policy and Credit Control.
• Assisting in any general marketing of the company's services including any organizational promotional activity.

Skills and Qualifications

• Strong communication skills with an excellent telephone manner.
• Good reporting and presentation skills.
• Experience in telesales an advantage.

Vacancy ID 1754369 Job ref. TE26 Job Sector Customer Service and Call Centre Area Derry or Londonderry Location Greysteel, Derry/Londonderry Salary £12.75 per hour No. vacancies 1 Contract Type Permanent Weekly hours 40 Published date 14/01/2026 Closing date 14/02/2026 Worktime 40 hours per week, Monday to Friday, Saturday mornings when operationally required.