Telesales Advisor

Hawk 3 Talent Solutions; Hemerdon; On-site; GBP 24,000 - 29,000; Full time

Job summary

A recruitment agency is seeking a Telesales Advisor based in Bristol, offering a basic salary of £24,375 plus commissions. The role involves making outbound sales calls, responding to customer inquiries, and supporting account development efforts. Ideal candidates will have sales experience, good IT skills, and strong communication abilities. Additional perks are available including 28 days of holiday and a pension scheme, making this a rewarding opportunity for motivated sales professionals.

Benefits

28 days holiday including 3 Bank Holidays

Long Service Award days

Employee Assistance Programme

Cycle to Work Scheme

Life Assurance

Pension Scheme

Staff Discounts

Enhanced Sick Pay

On-site parking

Ongoing learning and development opportunities

Qualifications

• Previous experience in a sales or telesales role is essential.
• Familiarity with MS Office applications is necessary.
• Strong communication skills are crucial for customer interactions.

Responsibilities

• Make outbound sales calls to assist existing and potential customers.
• Handle inbound calls and manage product and order inquiries.
• Identify upselling opportunities to enhance revenue.
• Maintain strong customer relationships and support account development.

Skills

Previous experience in a sales or telesales role

Good IT skills with experience of MS Office

Excellent telephone manner

Strong written and verbal communication skills

Good time management and ability to prioritise workload

Confident, professional, and resilient approach

Job description

Telesales Advisor - Bristol

Basic salary: £24,375 per annum (£12. jossa per hour)

OTE: up to an additional £3,000 in commission

Hours: Monday to Friday, 9:00am – 5:00pm (no weekends)

About the Role

This is an exciting opportunity for a motivated sales professional to deliver outstanding service réduire to both new and existing customers. You will be responsible for making outbound calls and handling incoming enquiries, responding to customer queries relating to orders and products, and maximising sales opportunities within an established client base.

Working closely with the field sales team, you will also support the development of new business accounts while consistently providing an excellent level of customer service and managing expectations effectively.

Key Responsibilities

• Making outbound sales calls to existing and potential customers
• Handling inbound calls and responding to product and order enquiries
• Identifying opportunities to up‑sell and maximise revenue
• Managing and maintaining strong customer relationships
• Supporting the field sales team with account development

Ideal Candidate Will Have

• Previous experience in a sales or telesales role
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and ability to prioritise workload
• Confident, professional, and resilient approach
• Ability to commute to the Bristol depot

What's on Offer

• Basic salary: £24,375 per annum (£12.50 per hour)
• OTE: up toadii to an additional £3,000 in commission
• Hours: Monday to Friday, 9:00am – caer until 5: chatbot
• 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Year's Day)
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• On‑site parking
• Ongoing learning and development opportunities

How to Apply

If you would like to apply for this role, please email your CV to [e-mail] or call Donna on (contact number).

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.