Telesales

LJ Recruitment; Ipswich; On-site; GBP 25,000 - 40,000; Full time

Job summary

A well-established home improvement company in Ipswich is seeking a confident Telesales Executive / Appointment Setter to join their team. This role involves making outbound calls to both warm and cold leads, upselling windows, doors, and conservatories, and setting quality appointments for the sales team. Ideal candidates will have proven telesales experience, a persuasive phone manner, and a target-driven mindset. Experience in the home improvement sector is a plus but not essential.

Qualifications

• Proven experience in telesales or appointment setting.
• Confident and persuasive phone manner.
• Ability to work with both warm and cold leads.

Responsibilities

• Making outbound calls to warm and cold leads.
• Upselling windows, doors, and conservatories.
• Qualifying customers and setting appointments for the sales team.
• Building rapport and handling objections.

Skills

Telesales experience

Persuasive phone manner

Cold calling

Upselling

Target-driven

Job description

Telesales Executive / Appointment Setter

Windows, Doors & Conservatories

Location: Ipswich, IP1 (Fully Office Based)

Salary: £25,500 basic + OTE up to £40,000

Working Hours: Tuesday - Saturday

Tuesday-Friday - 12-7pm

Saturday - 9am-5pm

I am supporting well-established home improvement company specialising in windows, doors and conservatories, and looking for a confident and driven Telesales Executive / Appointment Setter to join their growing team.

This role is ideal for an experienced salesperson who thrives on the phone, enjoys upselling, and has a strong track record of booking quality appointments.

The Role

• Making outbound calls to warm and cold leads
• Upselling our range of windows, doors and conservatories
• Confidently qualifying customers and setting appointments for the sales team
• Building rapport and handling objections professionally
• Working towards realistic but rewarding targets

What We're Looking For

• Proven experience in telesales or appointment setting
• Confident, persuasive phone manner
• Comfortable working with both warm and cold leads
• Target-driven with a strong desire to earn commission
• Reliable, punctual and office-based (Ipswich, IP1)

Experience within home improvements, windows, doors or conservatories is an advantage, but not essential for the right salesperson.