Technology-Enabled Care Service Coordinator

Millbrook Group Ltd; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare services provider in Chelmsford seeks a Customer Service Coordinator to assist customer queries, coordinate equipment orders, and support clinical staff. Applicants should have experience in customer service, attention to detail, and IT proficiency. The role offers a Monday to Friday schedule, with 33 days of holiday, a pension scheme, life assurance, and numerous perks. Join a team committed to care and recognition, and enjoy a rewarding career with support for flexible working arrangements.

Benefits

33 days holiday

Company Pension Scheme

Life Assurance

Exclusive perks and discounts

Qualifications

• Experience in a similar, busy and fast paced customer service environment.
• Good attention to detail and accuracy.
• Professional and confident manner via telephone and email.

Responsibilities

• Assist and manage incoming calls and answering any customer queries.
• Coordinating equipment orders to be delivered, installed and collected.
• Providing telephone and email advice to clinical/social care staff.

Skills

Customer service experience

Attention to detail

IT skills (Microsoft Office)

Job description

A healthcare services provider in Chelmsford seeks a Customer Service Coordinator to assist customer queries, coordinate equipment orders, and support clinical staff. Applicants should have experience in customer service, attention to detail, and IT proficiency. The role offers a Monday to Friday schedule, with 33 days of holiday, a pension scheme, life assurance, and numerous perks. Join a team committed to care and recognition, and enjoy a rewarding career with support for flexible working arrangements.