Technician Level 3

Telent Technology Services; Warwick; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technology services provider is seeking a Level 3 Technician to work primarily in the North East region. The Technician will conduct reactive and planned maintenance on vital Station Information and Security Systems (SISS) and Telephony systems. A strong background in maintenance activities and fault finding is required, along with the ability to follow reporting processes. This role is critical for ensuring public safety and information accessibility across the rail network.

Qualifications

• Experience in reactive and planned maintenance activities.
• Ability to perform testing and fault finding on various systems.
• Knowledge of copper and fibre cabling.

Responsibilities

• Perform daily reactive maintenance on SISS and Telephony systems.
• Conduct planned maintenance activities as required.
• Monitor systems remotely to identify and fix issues.
• Perform testing and fault finding on equipment and infrastructure.

Skills

Maintenance experience

Fault finding

Technical investigations

Tools

SISS systems

CCTV systems

IP Networks

Job description

Level 3 Technician - Rail - SISS - North East region

Reporting to the Team Leader the Level 3 Technician will carry out reactive and planned preventative maintenance activities on SISS (Station Information and Security Systems) across our Train Operating Companies contracts. You will be covering mainly the North East region.

SISS is essential to ensuring the travelling public are correctly informed and safe as they commute across our customer's rail networks, our maintenance service is critical to functioning of these systems

What you’ll do :

• Daily reactive maintenance activities across SISS and Telephony systems (CCTV systems, IP Networks, Help Points, Screens, Public Address, CIS, PAVA and Wi‑Fi)
• Daily, weekly, monthly and annual planned maintenance activities as defined by the Team Leader
• Remote monitoring of all systems to identify issues and implement fixes;
• Testing and fault finding on equipment, systems and associated infrastructure cabling (copper / fibre)
• Undertaking of technical investigations and audits.

Who you are :

The successful person will have previous experience of undertaking maintenance activities, both corrective and planned, to ensure effective restoration / repair of customer systems and ensure all associated processes and reporting requirements are followed.

Ke…