Technician

Rygor Group; Gloucester; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading vehicle service provider in Gloucester seeks an experienced Technician (Car/LCV) to maintain customer vehicles. This role requires a Level 3 qualification in LCV Vehicle Repair and a full UK driving licence. The ideal candidate will have strong technical skills, attention to detail, and a commitment to customer service and safety standards. The company promotes personal growth, with ongoing training and an inclusive work environment that values teamwork.

Benefits

Auto-enrolment pension

Enhanced Maternity and Paternity pay policies

Employee Assistance Programme

Annual leave plus Bank Holidays

Manufacturer training access

Long service recognition

Qualifications

• Experience in a workshop environment.
• Current UK driving licence for relevant vehicle classes.
• Ability to identify worn & faulty components in accordance with DVSA Standards.
• Practical experience in achieving high service standards.

Responsibilities

• Keep vehicles on the road through quality maintenance.
• Deliver exceptional service to customers.
• Diagnose and conduct repairs on vehicles as per safety standards.

Skills

Resilience

Motivation

Attention to Detail

Time Management

Positive attitude

Strong organisation skills

Team player

Communication skills

Education

Level 3 NVQ or City and Guilds or IMI Qualification in LCV Vehicle Repair

Tools

Keyloop/Kerridge

Job description

Technician (Car/LCV)

Gloucester

40 hours: 08:00-16:30, Monday-Friday.

Your Role

We are looking for an experienced and qualified technician to join our brilliant team at our Mercedes-Benz dealership in Gloucester. As a Technician, your role will be to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.

Being part of our team is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and ongoing training.

Skills & Behaviours Required for this Role:

Resilience – A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.

Motivation – To ensure personal and team success, being motivated is essential and is a key part of leadership.

Attention to Detail- Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.

Time Management- Ability to prioritize and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

This role will be a great fit for you if:

• You are level 3 (NVQ or City and Guilds or IMI Qualification) in LCV Vehicle Repair and maintenance qualified
• Current and full UK driving licence for the relevant vehicle classes
• Ability to identify worn & faulty components in accordance with the DVSA Standards
• Fantastic communication skills via email, telephone, and face to face
• Practical experience in a workshop environment
• Ability to use all appropriate modules of Keyloop/Kerridge
• Good administrative knowledge
• Complete customer documentation while working to agreed time scales
• A brilliant team player
• Positive attitude and flexible with workloads
• Strong organisation and time management skills
• Wheel alignment
• Tyre fitting
• Experience in carrying out diagnostic and service repairs.

Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!

Our Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

Rewarding

I am grateful. I am courageous. I am curious.

• We love to say “thank you” to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them – every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple “thanks” to your colleagues.

Reliable

I am honest. I am attentive. I am trustworthy.

• Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through open and honest communication, training and support, and personal and professional development. You are dedicated to achieving high quality standards via being process driven and a critical thinker.

Respectful

I am inclusive. I am resilient. I am kind.

• We are considerate and kind to our team, the definition of being a true team-player. We promote the importance of equality and diversity, the wellbeing of our team members, and we are respectful in the way we speak and act towards others. You respect and adhere to safe working practices and have good interpersonal and organisational skills.

Diversity, Equity, Inclusion and Belonging (DEIB)

At Rygor, we’re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

Benefits for you

• Working for an official ️ and for three years running!
• Working for a .
• Working with our award-winning team – we have been named ‘Service Provider of the Year’ at the and winners at the .
• Access to 100s of employee perks on
• Recipients of the Bronze Award under the Armed Forces Covenant
• Auto-enrolment pension.
• A day off for your Birthday.
• Enhanced Maternity and Paternity pay policies.
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders.
• Reward and recognition programmes, including our annual Rygor Group Awards
• Annual appraisals programme and progression opportunities.
• Manufacturer training and access to our in-house training hub.
• Long service recognition.
• Branded uniform
• Four times death in service benefit.
• Ongoing investment in company facilities and working environments.
• 20 days of annual leave per year plus Bank Holidays