Technical Systems Analyst

Unisys; Taunton; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A global technology company is seeking a technically proficient System Analyst to ensure system reliability and performance for a financial services client. This role involves monitoring multiple platforms, coordinating with stakeholders, and requires a BA/BS in IT. Competitive compensation and a collaborative culture are offered, along with opportunities for employee development.

Benefits

Competitive compensation

Healthcare benefits

Professional development opportunities

Qualifications

• Exposure to systems administration or software support is ideal.
• Understanding of system performance and capacity planning is needed.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Measure and monitor system performance across multiple platforms.
• Act as the main liaison between client and internal teams.
• Support system availability and reliability through incident resolution.
• Create and maintain system documentation.

Skills

Technical IT skills

Analytical and problem-solving

Strong communication skills

Stakeholder management

Proficiency in Microsoft Office (especially Excel)

Education

BA/BS degree in IT or Computer Science

Job description

Overview

What success looks like in this role:

We are seeking a technically proficient and client-focused System Analyst to support performance capability management across key systems. This role will serve as the primary point of contact for a long-standing financial services client, ensuring system reliability, performance measurement, and technical support across various platforms. The role is based in Milton Keynes with ad hoc travel (1–2 times per month).

Key Responsibilities

• Measure and monitor system capability and performance across multiple platforms (e.g., Linux, Windows, Mainframe).
• Act as the main liaison between the client and internal teams, ensuring timely resolution of issues and proactive system enhancements.
• Support system availability and reliability through incident remediation, compliance checks, and operational improvements.
• Create and maintain system documentation including network diagrams and configuration records.
• Assist in evaluating client hardware/software requests for performance and cost-effectiveness.
• Coordinate with stakeholders to ensure smooth delivery of system-related projects and updates.
• Travel to client sites on an ad hoc basis (1–2 times per month) as required.

You will be successful in this role if you have:

• Good technical IT skills, ideally with exposure to systems administration or software support.
• Understanding of system performance and capacity planning.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Proficiency in Microsoft Office tools, especially Excel.
• BA/BS degree in IT, Computer Science, or related field, or equivalent experience.
• Willingness to learn and adapt to technologies and environments.

Desirable (but not essential)

• Exposure to system infrastructure principles
• Familiarity with banking or financial systems.
• Experience with ClearPath or similar mission critical systems

We are proud of

Unisys was named a Leader in the 2020 Gartner Magic Quadrant for Managed Workplace Services, North America.

Unisys won the 2020 Microsoft Global Partner of the Year Award in the Modern Workplace – Modern Endpoint Management category.

Unisys won the 2020 Asia-Pacific Stevie Awards in the categories of Innovation in Technology Management, Planning & Implementation and Innovation in Business-to-Business Products & Services.

Unisys was recognized as a Top 100 Global Outsourcing Company by IAOP for the 15th consecutive year.

Unisys was named to the Forbes America's Best Employers for Diversity 2021 list.

Unisys won the 2021 Artificial Intelligence Breakthrough Award for Best Chatbot Solution.

Unisys was named a Leader in the NelsonHall 2020 Next Generation End-User Computing Services report.

Unisys was named one of America's Best Employers for Women by Forbes in 2023.

Why Unisys

Competitive compensation and benefits: Unisys offers competitive compensation packages and benefits to their employees, including healthcare, retirement plans, paid time off and compensation.

Innovative and challenging work: Unisys is a company that is constantly pushing the boundaries of technology, which means that you will have the opportunity to work on innovative and challenging projects.

Collaborative culture: Unisys has a collaborative and inclusive work culture, which means that you will have the chance to work with people from diverse backgrounds and learn from their expertise.

Employee development: Unisys is committed to investing in their employees' professional growth and development, offering training and development opportunities, mentorship programs, and leadership development programs.

Industry expertise: Unisys has deep expertise in various industries, including financial services, healthcare, government, and transportation. This means that you will have the opportunity to work on projects in your industry of interest and learn from experienced colleagues who understand the unique challenges and opportunities of your industry.

Social responsibility: Unisys is committed to social responsibility and sustainability, which means that you will have the opportunity to work for a company that is making a positive impact on the world

US job seekers can find more information about Unisys' EEO commitment: EEO commitment.

This description is intended for illustrative purposes and reflects the original content without adding new facts.