Technical Support Officer

OPUS PEOPLE SOLUTIONS GROUP LIMITED; Beoley CP; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local recruitment agency is seeking a Technical Support Officer for Redditch Borough Council to provide administrative and customer support to the Housing Property Service teams. The successful candidate will be responsible for scheduling inspections, monitoring compliance programs, and managing property systems. Strong administrative skills and proficiency in IT are essential for this office-based role. The position offers an hourly rate of £15.31 and is contract-based for 3 months.

Qualifications

• Strong administration and organizational skills are essential.
• Proficiency in IT programmes required.
• Previous knowledge in facilities management is advantageous.

Responsibilities

• Schedule inspections and raise jobs for compliance.
• Take calls and arrange appointments.
• Update property management systems and spreadsheets.

Skills

Strong administrative skills

Proficient in IT programmes

Knowledge of facilities management

Experience in construction or property

Job description

Technical Support Officer

Hourly rate : £15.31 per hour PAYE

Location : Crossgate House Redditch B98 7SN- office based only

Contract : 3 months with review for extension

Working hours : Monday-Friday 9am to 5pm

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

Purpose of the Role

The post holder will be the Councils Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the councils housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice.

The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor

Responsibilities

The role will include taking calls, arranging appointments, updating our property management system, updating compliance and asset spreadsheets, issuing and monitoring programmes of works, booking supervisor inspections, chasing no access, chasing compliance due dates and certification, raising jobs, closing jobs and covering phones for gas servicing during team annual leave.

The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge offacilities management, construction or property is advantageous.

For more information or to process your application, please apply now!

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