Technical Support Engineer

Line Up Aviation; Wales; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aviation recruitment firm is seeking a Technical Support Engineer in Wales for a 9-month contract role. The position requires managing technical issues on the production line, optimizing processes, and ensuring quality standards are met. Ideal candidates will have extensive manufacturing experience, particularly in aircraft production, along with strong problem-solving capabilities. The role offers a competitive pay rate with a full-time schedule, Monday to Friday, and an inside IR35 status.

Qualifications

• Extensive experience in Manufacturing/ lineside experience is essential.
• Experience in aircraft production and engineering methods and procedures required.
• Strong practical problem-solving ability is necessary.

Responsibilities

• Manage technical issues and continuous improvement on the line.
• Perform Work Order Management for out of cycle work.
• Support capacity management and anticipate fluctuations.

Skills

Manufacturing experience

Aircraft production knowledge

Problem-solving skills

Teamwork

Lean Manufacturing

SAP experience

Job description

Overview

On behalf of our client, we are seeking to recruit a Technical Support Engineer on an initial 9-month contract. In this role, you will support the production team at shopfloor level, driving continuous improvement and Operational Excellence. You will help resolve recurring technical issues, optimize production processes, and ensure efficient use of resources to enable smooth and effective operations.

Role Details

Role: Technical Support Engineer
Pay: 36 per hour Via Umbrella
Location: Broughton
Contract: Monday - Friday, 35 hours per week, 9-month contract
IR35 Status: Inside
Security Clearance: BPSS

Responsibilities

• Daily / on shift line side support to manage technical issues & continuous improvement: missing parts, non-conformities, concessions if applicable / DQN, Outstanding Work, maintenance, jigs & tools.
• Perform Work Order Management for out of cycle work.
• Escalate recurrent issues & request support to the Work Prep, PPE, Maintenance, MAP & Outstanding Work support functions roles, if not manageable at level 1
• Support capacity management: anticipate capacity fluctuation to cover changes in the PLC (product life cycle situation) and grow competence.
• Support on identifying issues in production as well as problems not solvable by the FLM and operators and escalate/request support to the Work Prep (PE), Line Balancing (PPE), Maintenance, MAP & OSW or support function roles.
• Support in ensuring that production processes and standards are applied on the station.
• Support in ensuring that quality standards are applied on the station.
• Support the prioritization of pulling materials related to Rework Work Order to the respective executing station.

Essential & Desirable Skills

• Extensive experience in Manufacturing/ lineside experience essential.
• Experienced knowledge of aircraft production, and engineering methods and procedures
• An innovative approach; looks for new ways of doing things
• Strong practical problem-solving ability
• Systematic and organized approach
• Flexible to changing customer needs
• Teamwork
• Analytical
• Stakeholder Management
• Lean Manufacturing
• Customer Focused
• SAP experience

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation