Technical Services Manager

Escape Recruitment Serv Ltd; Lochgelly; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading FMCG manufacturing firm in Scotland seeks an experienced Technical Services Manager to oversee product safety, quality, and technical compliance. In this on-site role, you will manage the quality system, lead audits, and ensure compliance with regulations. The ideal candidate will have a strong technical management background and experience in customer relations. This is a key position offering real ownership within a fast-paced environment.

Qualifications

• Proven background in technical management within FMCG manufacturing.
• Experience with audits and compliance regulation.
• Ability to manage and develop a technical team.

Responsibilities

• Manage and improve the Quality Management System.
• Lead internal audits and ensure readiness for external audits.
• Ensure compliance with regulations and customer codes.
• Handle customer complaints and implement corrective actions.
• Deliver training on product safety and quality.

Skills

Strong technical management skills

Knowledge of BRCGS

Knowledge of HACCP

Customer relations

Practical and hands-on approach

People management

Job description

Technical Services Manager - Fife

FMCG Manufacturing

Full time, on-site role.

An established FMCG manufacturer is looking for an experienced Technical Services Manager to take full ownership of product safety, quality and technical compliance across the site. This is a senior role with year‑round responsibility, leading the technical function and acting as the main point of contact for customers, auditors and suppliers.

What you will be doing

• Managing and improving the Quality Management System in line with BRCGS, HACCP and relevant standards
• Leading internal audits and site readiness for external and customer audits
• Ensuring compliance with UK and EU legislation and customer codes of practice
• Owning HACCP, risk assessments and product safety controls
• Managing specifications for raw materials, packaging and finished products
• Handling customer complaints and driving corrective actions
• Leading, coaching and developing the technical team
• Delivering product safety and quality training across the site
• Working closely with production and NPD on quality improvements and new products

What we are looking for

• Strong technical management background within FMCG manufacturing
• Sound knowledge of BRCGS, HACCP and UK legislation
• Experience leading audits and dealing directly with customers
• Confident people manager who leads from the front
• Practical, hands‑on and comfortable in a fast‑paced environment

This is a key role for someone who wants real ownership and influence within an FMCG manufacturing business.