Technical Salesforce Business Analyst

Langham Recruitment; Remote; GBP 50,000 - 55,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Salesforce Business Analyst for a remote role supporting a prestigious FTSE 100 client. The ideal candidate will have strong Salesforce configuration skills and experience with Sales, Service, and Experience Clouds. Responsibilities include gathering technical requirements, supporting UAT, and ensuring integration flows are efficient. This position offers a competitive salary of £50,000 - £55,000 along with a bonus and car allowance, plus benefits like private healthcare and pension.

Benefits

25 days holiday

Private healthcare

Life assurance

Pension

Qualifications

• Experienced Salesforce Business Analyst or Consultant with hands-on configuration skills.
• Strong understanding of Salesforce Clouds.
• Excellent communication and stakeholder management skills.

Responsibilities

• Gather and document technical requirements and user stories.
• Translate business needs into technical use cases and process maps.
• Support UAT, admin tasks, and data migration activities.

Skills

Salesforce configuration skills

Sales Cloud

Service Cloud

Experience Cloud

Agile delivery

Stakeholder management

Requirement gathering

Process mapping

Education

Salesforce Certified Business Analyst

Salesforce Advanced Administrator

Salesforce Platform App Builder

Tools

Jira

Confluence

Job description

Technical Salesforce Business Analyst | FTSE 100 Client | UK Based – Remote Working | £50,000 - £55,000 + Bonus + 5K Car Allowance

Key Responsibilities

• Gather and document technical requirements and user stories.
• Translate business needs into technical use cases and process maps.
• Configure Salesforce objects, flows, and validation rules.
• Configure and support the 3rd party applications installed into Salesforce (e.g. GoMeddo, Avonni, Nintex, etc).
• Support UAT, admin tasks, and data migration activities.
• Work alongside Testers to conduct BA level of testing and ensure Salesforce solutions are holistic.
• Support integration flows between Salesforce and external systems (ERP, Marketing Cloud, websites, third‑party apps).
• Act as liaison between business and technical teams, simplifying complex concepts.

Required Skills & Qualifications

• Experienced Salesforce Business Analyst or Consultant with hands‑on configuration skills.
• Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud configuration.
• Beneficial knowledge of Marketing Cloud, Data Cloud, Salesforce Agentic AI.
• Familiarity with integrations, data migration, and testing processes.
• Experience in requirement gathering and process mapping (BPMN, Lucidchart).
• Excellent communication and stakeholder management skills.
• Agile delivery experience with Jira and Confluence.

Preferred Certifications

• Salesforce Certified Business Analyst.
• Salesforce Advanced Administrator.
• Salesforce Platform App Builder.

Salesforce Platform App Builder Package

Up to £55,000 + circa 10% Bonus + £4,900 Car Allowance (approx. £65k total package)

25 days holiday (rising with service).

Private healthcare, life assurance, and pension.

Mostly remote working with occasional paid office visits to London (once every 1–2 months).