Technical Sales Engineer

Inspire Resourcing Ltd; East Midlands; On-site; GBP 40,000 - 55,000; Full time

Job summary

A specialist engineering firm in the East Midlands is seeking a Technical Sales Engineer to support the sales and marketing process. The role involves customer support, identifying solutions, and developing target markets. Ideal candidates will have at least 3 years in a technical role and possess strong communication, problem-solving, and analytical skills. You will work closely with sales and engineering teams, ensuring a seamless customer experience from enquiry to implementation.

Qualifications

• Minimum of 3 years experience in an Application Engineer or similar technical role.
• Ability to deliver technical training to colleagues and customers.
• Comfortable in a fast-paced environment.

Responsibilities

• Develop and maintain strong professional relationships within target accounts.
• Provide on-site service and technical support for customer requirements.
• Collaborate closely with sales colleagues to deliver technical expertise.

Skills

Strong technical knowledge

Excellent written and verbal communication

Customer service skills

Problem-solving skills

Sales and marketing experience

Analytical thinking

Creative thinking

Collaborative mindset

Solution-oriented mindset

Education

Relevant technical diploma or equivalent qualification

Tools

CRM systems (Salesforce desirable)

Job description

Overview

Inspire Resourcing Ltd are working in partnership with a specialist engineering company involved in the design and manufacture of Material handling equipment.

Technical Sales Engineer's are the key resource for the sales team and customers, engaging in many aspects of customer support and growth delivery. You will play a vital role in supporting the sales/marketing process by providing expert support and guidance, identifying solutions, developing target markets, customers and ensuring a seamless customer experience from initial enquiry through to implementation.

Duties & Responsibilities

• Develop and maintain strong professional relationships within target accounts.
• New Customer/Market Development in support of External sales
• Identify customer needs and opportunities, recommending tailored solutions to support growth.
• Work closely with internal teams and external sales to research growth drivers and help support delivery of the plans
• Collaborate closely with sales colleagues to deliver technical expertise throughout the sales cycle.
• Provide on-site service and technical support, ensuring solutions meet customer requirements.
• Own the Test/Demo area on a daily basis, preparing and conducting trials as necessary.
• Liaise with the engineering team for support, drawings and documentation as required.
• Produce accurate quotations in line with best practice and customer specifications.
• Deliver technical training to sales colleagues, new starters, and customer teams.
• Handle customer queries (phone/email) including technical support, pricing, and delivery updates.
• Resolve customer issues effectively while upholding company values and objectives

Person Specification

• Strong technical knowledge
• Excellent written and verbal communication, customer service, and problem-solving skills.
• Comfortable in a fast-paced environment, with strong analytical and creative thinking.
• Sales and marketing experience to support business development.
• Professional, tactful approach to handling customer issues.
• Driven, collaborative, and solution-oriented mindset.
• Ideally 3+ years' experience in an Application Engineer or similar technical role.
• Relevant technical diploma or equivalent qualification.
• Experience with CRM systems (Salesforce desirable).