Technical Sales and Support Engineer

The Survey Association; York and North Yorkshire; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading surveying technology company in York is seeking a Technical Sales and Support Engineer. This full-time role involves driving business development, supporting technical operations, and engaging with customers across Northern UK. Ideal candidates have experience in technical sales and a proactive mindset. The position offers a competitive salary, hybrid working options, and occasional travel.

Qualifications

• Experience in technical sales and/or support in engineering or geospatial technology.
• Valid UK driving licence required.
• Right to work in the UK is necessary.

Responsibilities

• Drive business development and generate new sales opportunities.
• Support testing and maintenance of instrumentation.
• Provide customer demonstrations and technical support.

Skills

Technical sales support

Customer engagement

Hands-on instrumentation

Strong communication

Job description

Overview

Technical Sales and Support Engineer (Northern UK, York-Based)

Location: Northern England (within commutable distance to York)

Type: Full-time, based in York office, with Hybrid working an option

Industry: Laser Scanning / LiDAR Instrumentation

Salary: Competitive, based on experience

Closing Date: 15th August 2025

Why Join Us

At RIEGL UK, you’ll work at the forefront of 3D laser scanning technology, supporting world-class products and an industry-diverse customer base. You’ll be part of a growing, collaborative team where innovation, autonomy, and customer success are key.

Responsibilities

• Drive business development and generate new sales opportunities across Northern UK
• Support RIEGL’s York-based technical operations, including:
  • Instrumentation testing and maintenance
  • Administrative support for RIEGL TLS service workflows
  • Customer demonstrations including support for southern UK regions
  • Helpdesk and technical customer support
  • Follow-up technical communications to ensure customer success
  • Delivery and enhancement of RIEGL’s training programs
• Collaborate with both sales and support teams — 50/50 split focus
• Contribute to marketing initiatives including trade show representation and customer case studies

Candidate Requirements

• Experience in technical sales and/or support, ideally in a related engineering or geospatial technology field
• Comfortable with hands-on instrumentation and customer-facing tasks
• Strong communicator with a proactive mindset for customer engagement
• Valid UK driving licence (required)
• Based in Northern England at RIEGL’s York office, with travel throughout the region, Scotland and Ireland (Hybrid working an option)
• Occasional international travel may be required for training and event attendance
• Some manual handling and frequent customer site attendance will be involved in this role. This may involve demanding terrain, and site inductions
• Right to work in the UK is a requirement

Desirable Skills

• Familiarity with LiDAR and laser scanning technologies
• Experience with digital marketing or content creation is a plus

Application

Interested? Apply today with your CV and a short cover letter outlining your relevant experience and why you’re interested in joining RIEGL UK.

Send your details to [e-mail]. You are very welcome to call the office for an informal chat around the position!