Technical Publications Author

Thales; Crawley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading defense technology company in Crawley is seeking a Courseware Designer to create Technical Publications and support engineering functions. The ideal candidate will excel in technical authoring, possess strong Microsoft Office skills, and have supervisory experience. This role involves producing clear documentation to support maintenance and operational requirements while also ensuring adherence to engineering standards. Competitive salary and hybrid work options are available.

Benefits

Half day every Friday

Pension Scheme

Hybrid working (2-3 days in the office)

28 days annual leave

Life Cover

Employee Assistance Program

Gym membership discounts

Qualifications

• Strong proficiency in standard Microsoft Office packages and authoring tools.
• Excellent written and spoken English is mandatory.
• Proficient in turning technical information into easily understood content.

Responsibilities

• Make Technical Publications decisions based on delegated authority.
• Compile data to national/international specifications and produce deliverables.
• Supervise less experienced team members, including apprentices.

Skills

Technical Authoring

Microsoft Office

Excellent written and spoken English

Engineering knowledge/experience

Understanding of engineering standards

Ability to simplify technical information

Supervisory experience

Engineering Product Lifecycle

Technical Authoring in engineering

Writing in structured environments (e.g., XML)

Job description

Location: Crawley, United Kingdom

Overview

Thales are looking to recruit a dedicated Courseware Designer to work within a Through-life Support Engineering (TSE) team and undertake Technical Publications / Authoring activities to customers requirements within own competence without day-to-day guidance or supervision in a professional manner, in accordance with relevant specifications, standards and Thales (Chorus II) and documentation processes.

You will be based at Templcombe or Crawley.

What can we offer you?

On offer is a competitive salary and benefits package, which includes:

• Half day every Friday, usually finishing around 13:00
• Pension Scheme
• Hybrid working (2-3 days in the office)
• 28 days annual leave (Plus Bank Holidays)
• Life Cover
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts

What will you deliver?

• Make Technical Publications/Authoring decisions within own sphere of responsibility and delegated authority.
• Fulfil the operating, maintenance and support requirements agreed with the customer. The information must be clearly and unambiguously presented, in a manner appropriate to the level of skill, experience and technical understanding of the users and maintainers of the equipment. It thus contributes to the customer’s ultimate objective of improving the success rate of maintenance and reducing the lifecycle cost of ownership of equipment.
• Close liaison with all aspects of engineering through the interaction with engineering personnel / interrogation of contributory engineering database. It will involve the research and origination of new and amended textual data for a wide range of equipment and maintenance activities.
• Compile data, to a variety of national / international /civil / military specifications, and produce physical/electronic deliverables.
• Provide help and direction to less experienced team members.
• Manage own elements of Technical Publications /Authoring work package.
• Take responsibility for contributing to team planning, risk management, quality and HSE.
• Set targets for and manage own development with line manager. Seek & share good practice & knowledge to continuously improve own practices.
• Manage work packages.
• Supervise and coach less experienced members of the team including apprentices.

Who are we looking for?

Essential

• Technical Authoring.
• Strong proficiency within standard Microsoft office packages/Authoring tools.
• Excellent standard of written and spoken English.
• Engineering knowledge/experience.
• Good understanding of engineering standards and processes.
• Ability to turn technical information into easily understood text.
• Supervisor experience.
• Engineering Product Lifecycle.
• Technical Authoring in an engineering environment.
• Writing in a structured environment (eg XML to S1000D, DITA, Common Source Data Base).

Desirable

• Basic Logistic Support Analysis (LSA).
• Basic Technical Illustration.
• Support to Bids.
• Estimating Skills.
• Risk and Opportunity Management.
• Work Package Management.

Security and recruitment process

The successful candidate will need full Security Clearance (SC). To request an adjustment or for more information about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. In line with Thales\' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process.

Great journeys start here, apply now!