Technical Program manager II – Tech for Social Good (Building Tech Capacity)

JPMorgan Chase & Co.; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global financial services firm is seeking a Tech for Social Good Building Tech Capacity Program Manager in Greater London. In this role, you will manage programs focused on leveraging technology for social innovation, collaborating with various stakeholders to drive meaningful impact in communities. Ideal candidates will demonstrate excellent communication and organizational skills along with a strong background in program management. Join us to make a lasting difference in the communities we serve.

Qualifications

• Experience managing programs in a fast-paced environment.
• Ability to communicate effectively with diverse stakeholders.
• Strong analytical skills to report impact and innovate.

Responsibilities

• Manage Tech for Social Good programs across EMEA locations.
• Analyze program data and report results.
• Engage and guide volunteers to achieve project goals.
• Engage and guide volunteers to achieve project goals.
• Manage relationships with nonprofit organizations for program delivery.

Skills

Excellent verbal and written communication

Organization and multi-tasking

Attention to detail

Relationship management

Proficiency in Excel and PowerPoint

Analytical and problem-solving abilities

Tools

Salesforce

CRM tools

Salesforce or CRM tools

Job description

Are you passionate about using technology to make a difference? Join us to help drive meaningful change in communities by leveraging the skills of our tech workforce. You will have the opportunity to collaborate with diverse teams, support innovative programs, and inspire future leaders. At JPMorgan Chase, we value your expertise and commitment to social good. Together, we can create lasting impact and foster growth for both you and the communities we serve.

As a Tech for Social Good Building Tech Capacity Program Manager on the Tech for Social Good team, you will support our mission to drive impact in communities through technology. You will collaborate with stakeholders across the firm and manage programs that build tech capacity for socially focused organizations. You will help engage and inspire students, guide volunteers, and ensure successful program delivery across our EMEA Tech Center locations. Your work will contribute to a culture of innovation, inclusion, and positive change.

Job Responsibilities:

• Collaborate with lead program managers to deliver and manage Tech for Social Good Building Tech Capacity programs across EMEA Tech Center locations
• Track progress, deliverables, and issues, and communicate ongoing project status updates
• Analyze program data, report results, and share impact with stakeholders
• Produce and deliver presentations and business cases to the team and key stakeholders
• Leverage data analysis and survey feedback to plan for program innovation or expansion
• Follow risk, controls, governance, and data protocols, escalating issues as needed
• Showcase program impact through storytelling and partnership with communications/marketing
• Engage and guide volunteers through training and ongoing support to achieve project goals
• Manage relationships with nonprofit organizations and ensure successful program delivery
• Build and facilitate communications with internal and external stakeholders
• Support project resource, budget, and schedule management for efficient program execution
• Continuously learn and adapt to new technologies and tools relevant to program scope
• Travel domestically to support in-person program execution across EMEA

Required Qualifications, Capabilities, and Skills:

• Demonstrate excellent verbal and written communication, including presentation and facilitation skills
• Stay highly organized and able to multi-task in a fast-paced environment
• Maintain strong attention to detail, follow-through, and results orientation
• Exhibit strong relationship management skills with internal and external stakeholders
• Demonstrate proficiency in Excel and PowerPoint; synthesize data and communicate compelling stories
• Manage time effectively, prioritize, and elevate issues or risks appropriately
• Work autonomously and collaborate strongly within a team
• Demonstrate strong analytical and problem-solving abilities
• Support relationships with stakeholders, cross-functional teams, and clients for project success

Preferred Qualifications, Capabilities, and Skills:

• Experience working with socially focused organizations such as nonprofits, social enterprises, or schools
• Technical knowledge and experience with Salesforce or CRM tools

Why Join Us?

Be part of a team that is committed to making a positive impact through technology. You will have the chance to grow your career, develop new skills, and contribute to meaningful projects that benefit communities and inspire future leaders. Join us and help shape the future of tech for social good.