Technical Business Analyst

Barclays Bank Plc; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading British universal bank is seeking a Business Analyst for system delivery focused on operational readiness and compliance. The role demands extensive experience in business analysis, system rollout, and stakeholder engagement, within a fast-paced environment. Adaptability and technical expertise are paramount as you will manage multiple workstreams. This position offers a hybrid working arrangement with 3 days onsite in London and 2 days remote work.

Benefits

Paid holiday entitlement

24/7 Employee Assistance Programme

Access to lifestyle and retail discounts

Qualifications

• Extensive experience as a Business Analyst focused on system delivery and operational readiness.
• Demonstrable experience managing new IT system rollout through project lifecycle.
• Ability to plan and execute operational process changes and user training programs.

Responsibilities

• Act as the liaison between Business Stakeholders and the IT Development Team.
• Lead planning for replacing legacy tools and define new operational processes.
• Ensure non-functional requirements are met for system deployment.

Skills

Proven IT/Technical BA Skillset

System Rollout Experience

Process & Training Delivery

Stakeholder Engagement

Working Style

Job description

Key Objectives & Deliverables

Delivery Management & Tracking: Act as the critical interface between the Business Stakeholders and the IT Development Team. Help maintain focus, track progress against milestones, manage dependencies, and ensure the IT team remains on target for the mid‑2026 Sanctions rollout (following the earlier ABC deployment).

Operational Readiness Planning: Lead the planning and execution for the replacement of the existing legacy tool. This includes defining and mapping the new day‑to‑day operational processes that will leverage the new system.

System Deployment & Readiness: Ensure all non‑functional requirements are met, working with Technology to coordinate system testing, performance tuning, and technical readiness for a large‑scale deployment.

Training & Adoption: Develop and oversee the delivery of training materials and sessions for end‑users (Operations, Compliance), ensuring a smooth transition and full user adoption of the new workflow tool.

Process Documentation: Review existing, and document new, detailed operational processes and procedures to govern how the new tool is used for effective alert/case management.

Stakeholder & Workstream Support: Provide essential BA support across up to five workstreams within the 2026 Sanctions/IFC portfolio, with the primary focus on the Case Management tool delivery.

Essential (Must‑Have Focus: Delivery & Technical Implementation)

• Proven IT/Technical BA Skillset: Extensive experience as a Business Analyst focused on system delivery, implementation, and operational readiness rather than just early‑stage requirements gathering.
• System Rollout Experience: Demonstrable experience taking a new, in‑house or bespoke IT system through the later stages of the project lifecycle (Build, Test, Training, Go‑Live, Hypercare).
• Process & Training Delivery: Ability to plan and execute operational process changes, successful user training programs, and comprehensive adoption strategies.
• Stakeholder Engagement: Highly confident communicator who can effectively liaise between Technical (IT) teams and Operational/Compliance end‑users.
• Working Style: Adaptable, hands‑on, and autonomous professional who can contribute immediately and thrives in a fast‑paced environment with shifting priorities.

Highly Advantageous (Preferred) Domain Context

• Prior Business Analysis or delivery experience within Financial Crime, Sanctions, Anti‑Bribery & Corruption (ABC), or a similar Compliance/Regulatory domain.
• Experience with Workflow, Alert, or Case Management systems implementation.
• Prior experience in a global Investment or Universal Bank environment.

Hybrid working model: 3 days per week (Mon/Tue/Wed) in office in Canary Wharf, London and 2 days per week working remotely from home. Fast‑paced, evolving environment with shifting priorities. Hands‑on, autonomous role with no direct reports. Candidates must be adaptable, confident, and able to contribute immediately.

About Barclays

Barclays is a British universal bank, operating across retail banking, payments, and top‑tier corporate and investment banking. We're driven by our mission to help people achieve their ambitions – in the right way.

Values

• Integrity
• Service Excellence
• Stewardship

These values guide everything we do – for our clients, customers, colleagues, and communities.

Diversity and Inclusion

We're committed to creating a workplace where everyone feels they belong. Diversity, equity, and inclusion are central to our culture and how we operate.

Hybrid Working

This role follows Barclays' hybrid working model: 3 days per week on‑site and 2 days remote work on remaining days.

Contractor Benefits (via Randstad Sourceright)

• Paid holiday entitlement
• 24/7 Employee Assistance Programme
• Access to lifestyle and retail discounts