Technical Assistant

Henderson Brown Recruitment; Greater London; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading food manufacturer is seeking a motivated Technical Assistant in Chessington, Surrey. The role involves supporting technical and compliance teams in upholding food safety standards. Key responsibilities include audit preparation, data management, and customer interaction. Ideal candidates have a degree in Science or equivalent experience in FMCG. This position offers a supportive environment and opportunities for career growth alongside competitive benefits, including 20 days holiday, pension scheme, and staff discounts.

Benefits

20 days holiday plus bank holidays

Pension (3% employer / 5% employee)

Life assurance (3x salary)

Employee Assistance Programme

Cycle to Work Scheme

Free onsite parking

Unlimited refreshments

Qualifications

• Experience within an FMCG or food manufacturing environment.
• Working knowledge of food safety and technical systems.
• Ability to work under tight deadlines and cross-functionally.

Responsibilities

• Support investigations, root cause analysis, KPI and incident reporting.
• Maintain technical data, trend analysis, presentations, and dashboards.
• Manage and maintain risk assessment schedules.
• Prepare for customer and retailer audits.

Skills

Organisational skills

Analytical skills

Presentation skills

Proficiency in Microsoft 365

Education

Degree in Science / Technology

Tools

Microsoft Excel

Microsoft PowerPoint

Power BI

SharePoint

Job description

Technical Assistant

Location: Chessington, Surrey (KT9)

Hours: Monday-Friday, 8:00 am-5:00 pm

Salary: £33,000

Reporting to: Compliance Manager

We are now looking for a motivated and detail-oriented Technical Assistant to join the Technical Team at the Chessington site of a leading food manufacturer. This is a fantastic opportunity for someone looking to grow their career in FMCG within a supportive, experienced technical environment.

The Role

As a Technical Assistant, you will support the site's Technical and Compliance teams in maintaining the highest standards of food safety, legality, quality, and customer compliance. You will play a key role in audits, investigations, reporting, training support, and customer-facing technical activities.

Key Responsibilities

• Support investigations, root cause analysis, KPI and incident reporting
• Maintain technical data, trend analysis, presentations, and dashboards
• Prepare for customer, retailer, and certification audits and visits
• Manage and maintain risk assessment schedules (environmental testing, calibration, raw material testing)
• Support internal audits and food safety management systems
• Log, trend, and report customer complaints
• Maintain customer Codes of Practice and document control libraries
• Manage traceability schedules and documentation
• Prepare customer KPI reports and technical presentations
• Support taste panels, benchmarking, and end-of-life sampling
• Raise purchase orders and track technical spend
• Support ad-hoc technical and compliance projects

What We're Looking For

• Experience within an FMCG or food manufacturing environment
• Degree in Science / Technology or equivalent relevant experience
• Working knowledge of food safety and technical systems
• Strong organisational, analytical, and presentation skills
• Ability to work under tight deadlines and cross-functionally
• Confident using Microsoft 365 (Excel, PowerPoint, Word, Power BI, SharePoint)
• A proactive team player with a positive attitude and willingness to learn

Why Join?

• 20 days holiday plus bank holidays
• Pension (3% employer / 5% employee)
• Life assurance (3x salary)
• Employee Assistance Programme
• Cycle to Work Scheme
• Staff discounts
• Free onsite parking & unlimited refreshments
• Sports & Social Fund
• Strong commitment to training, development, and career progression